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Give deal feedback a clear Dovetail topic

Group recurring feedback categories in Dovetail so teams can find and discuss what customers are saying.

Trigger

Deal Stage UpdatedTrigger

Deal Stage UpdatedTrigger

Action

Create Topic

Tool to create a new topic in a channel. use after confirming channel id, title, and optional description.

Why this helps

Feedback is difficult to compare when similar requests and objections have no shared category.

  • Make related customer feedback easier to group.
  • Help teams return to recurring categories during research review.
  • Reduce ad hoc labeling of deal signals.

Setup

Build it in a few focused steps.

  • 1Connect HubSpot and Dovetail once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it.
  • 3Tell Notis which feedback category should become a topic and name the existing Dovetail channel to use.
  • 4Pick the HubSpot Deal Stage Updated trigger and choose where run reports go.
  • 5Test with one real deal update and review the topic.

Questions about this workflow

What if the channel does not exist?

Create the channel in Dovetail first and name it in your instruction. This workflow creates a topic inside an existing channel.

Can the topic include a description?

Yes. Ask Notis to use available deal context to write a concise description, if the action supports it.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Hubspot to Dovetail. A trigger fires from one place; an action lands in another.

Hubspot triggers

Dovetail actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Channel

Tool to create a new channel in dovetail. use after confirming channel details.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Contact

Tool to create a new contact in dovetail. use when you need to register a contact before logging interactions.

ActionInstant

Contact Created Trigger

Contact Created Trigger

TriggerInstant

Create Data Point

Tool to create a data point within a channel. use after capturing new content to record and classify it in dovetail.

ActionInstant

Deal Stage UpdatedTrigger

Deal Stage UpdatedTrigger

TriggerInstant

Create Insight

Tool to create a new insight in dovetail. use after synthesizing findings when ready to store them. example: "create insight 'q1 user trends' with body '...' for project 'proj 123'."

ActionInstant

Create Topic

Tool to create a new topic in a channel. use after confirming channel id, title, and optional description.

ActionInstant

Delete Channel

Tool to delete an existing channel. use when you need to remove a channel and move it to the project's trash (restorable for 30 days). confirm the channel id before calling.

ActionInstant

Delete Topic

Tool to delete an existing topic. use when you have confirmed the topic id and want to move it to trash (restorable for 30 days). example: "delete topic with id 123e4567-e89b-12d3-a456-426614174000."

ActionInstant

Get Note

Tool to retrieve details of a specific note. use when you have confirmed the note id and need full note metadata from dovetail.

ActionInstant

Connect any two apps with Notis in the middle.

Hubspot and Dovetail, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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