Connect strategic deals to service reliability goals
Give a customer commitment a measurable reliability target the team can review over time.
Trigger
Deal Stage UpdatedTrigger
Deal Stage UpdatedTrigger
Action
Create SLO
Create a service level objective (slo) in datadog. slos help you define and track reliability targets for your services, enabling data-driven decisions about service quality and reliability investments.
Why this helps
Teams may promise an important customer experience without a clear reliability objective for the service delivering it.
- Connects a strategic deal milestone to a measurable service target.
- Makes reliability expectations visible to technical teams.
- Encourages clear ownership of the service supporting a commitment.
Setup
Build it in a few focused steps.
- 1Connect HubSpot and Datadog once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for the service objective.
- 3Tell Notis which deal stage should trigger the SLO and specify the service, SLI, and target.
- 4Choose the HubSpot Deal Stage Updated trigger and select where run reports should go.
- 5Test with one real deal stage update and review the created SLO.
Questions about this workflow
Does the deal event contain an SLI or target?
Usually these reliability details need to be supplied in your instruction. Notis can use deal information returned by HubSpot as context.
Does creating the SLO guarantee it is met?
No. The SLO defines and tracks a target. The team still needs to monitor performance and respond to results.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Hubspot to Datadog. A trigger fires from one place; an action lands in another.
Hubspot triggers
Datadog actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Dashboard
Create a dashboard in datadog. dashboards provide customizable visualizations for monitoring your infrastructure, applications, and business metrics in a unified view.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create downtime
Creates a new downtime in datadog to suppress alerts during maintenance windows or planned outages. useful for preventing false alarms during deployments or maintenance.
Contact Created Trigger
Contact Created Trigger
Create event
Creates a new event in datadog. events are useful for tracking deployments, outages, configuration changes, and other important occurrences.
Deal Stage UpdatedTrigger
Deal Stage UpdatedTrigger
Create monitor
Creates a new datadog monitor to track metrics, logs, or other data sources with configurable alerting thresholds and notifications.
Create SLO
Create a service level objective (slo) in datadog. slos help you define and track reliability targets for your services, enabling data-driven decisions about service quality and reliability investments.
Create Synthetic API Test
Create a synthetic api test in datadog. creates a new synthetic api test that continuously monitors api endpoints from multiple locations worldwide. useful for proactive monitoring of api uptime, performance, and functionality.
Create Webhook
Create a webhook in datadog. webhooks enable you to receive notifications from datadog monitors and alerts to external services and applications.
Delete Dashboard
Delete a dashboard in datadog. permanently removes a dashboard from your organization. this action cannot be undone. use with caution.
Connect any two apps with Notis in the middle.
Hubspot and Datadog, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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