Keep customer impact context near incident history
Help incident reviews answer who may be affected by making key customer milestones visible in Datadog.
Trigger
Deal Stage UpdatedTrigger
Deal Stage UpdatedTrigger
Action
Create event
Creates a new event in datadog. events are useful for tracking deployments, outages, configuration changes, and other important occurrences.
Why this helps
Incident responders often need customer context that is stored in sales records and not visible in the incident timeline.
- Adds customer milestone context to event history.
- Helps incident reviews connect service changes with customer commitments.
- Reduces context switching during investigation.
Setup
Build it in a few focused steps.
- 1Connect HubSpot and Datadog once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for customer impact context.
- 3Tell Notis which deal changes matter and to create a concise Datadog event with available customer and stage context.
- 4Choose the HubSpot Deal Stage Updated trigger and select where run reports should go.
- 5Test with one real deal stage update.
Questions about this workflow
Can the event include customer impact severity?
Only when that information is available in HubSpot or supplied in your instruction. The deal stage alone does not establish severity.
Does this page incidents automatically?
No. It creates a Datadog event to add context to the timeline.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Hubspot to Datadog. A trigger fires from one place; an action lands in another.
Hubspot triggers
Datadog actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Dashboard
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Creates a new downtime in datadog to suppress alerts during maintenance windows or planned outages. useful for preventing false alarms during deployments or maintenance.
Contact Created Trigger
Contact Created Trigger
Create event
Creates a new event in datadog. events are useful for tracking deployments, outages, configuration changes, and other important occurrences.
Deal Stage UpdatedTrigger
Deal Stage UpdatedTrigger
Create monitor
Creates a new datadog monitor to track metrics, logs, or other data sources with configurable alerting thresholds and notifications.
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Create a synthetic api test in datadog. creates a new synthetic api test that continuously monitors api endpoints from multiple locations worldwide. useful for proactive monitoring of api uptime, performance, and functionality.
Create Webhook
Create a webhook in datadog. webhooks enable you to receive notifications from datadog monitors and alerts to external services and applications.
Delete Dashboard
Delete a dashboard in datadog. permanently removes a dashboard from your organization. this action cannot be undone. use with caution.
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Hubspot and Datadog, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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