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Retrieve the BotStar app ID when a contact is created

Need the BotStar app ID as a new contact enters HubSpot? Trigger its retrieval from the contact created event.

Trigger

Contact Created Trigger

Contact Created Trigger

Action

Get BotStar Application IDs

Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.

Why this helps

Looking up an application identifier at the moment a workflow needs it adds an avoidable detour.

  • Retrieve the BotStar app ID in response to a real contact creation event.
  • Keep an identifier close to a workflow that initializes or reinitializes the widget.
  • Avoid manually retrieving the app ID for each triggered run.

Setup

Build it in a few focused steps.

  • 1Connect HubSpot and BotStar once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a clear name.
  • 3Tell Notis to retrieve the BotStar application ID when a HubSpot contact is created.
  • 4Choose the HubSpot Contact Created trigger and select where run reports should go.
  • 5Test with one real contact creation and confirm the run returns the app ID.

Questions about this workflow

Does retrieving the ID initialize the BotStar widget?

No. This action retrieves the application ID. Widget initialization or reinitialization requires a separate supported action.

Is this useful if I do not need the app ID for anything?

Probably not. Use this workflow when a downstream process or run report needs the BotStar application ID.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Hubspot to Botstar. A trigger fires from one place; an action lands in another.

Hubspot triggers

Botstar actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

BotStar LiveChat onClose Callback

Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get BotStar Application IDs

Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.

ActionInstant

Contact Created Trigger

Contact Created Trigger

TriggerInstant

Livechat boot

Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.

ActionInstant

Deal Stage UpdatedTrigger

Deal Stage UpdatedTrigger

TriggerInstant

Close BotStar Livechat Widget

Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.

ActionInstant

Livechat on open

Tool to register a callback when the chat window is opened. use after widget initialization.

ActionInstant

Livechat open

Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').

ActionInstant

Livechat update

Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.

ActionInstant

Get BotStar Webview Parameter

Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.

ActionInstant

Connect any two apps with Notis in the middle.

Hubspot and Botstar, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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