Bring customer accessibility feedback into product issues
Keep a concrete accessibility barrier visible in the discussion tracking the product behavior it affects.
Trigger
Contact Created Trigger
Contact Created Trigger
Action
Create an issue comment
Adds a new comment with markdown support to an existing bitbucket issue.
Why this helps
Accessibility feedback can be hard to act on when the user experience detail is separated from the issue under consideration.
- Preserve a customer's described accessibility barrier beside related product work.
- Share relevant behavior and impact without making assumptions about the customer.
- Avoid posting feedback when no related issue can be identified.
Setup
Build it in a few focused steps.
- 1Connect HubSpot and Bitbucket once in the Notis portal.
- 2Create an automation under Automations, then New Automation.
- 3Tell Notis to comment on the related Bitbucket issue when a new contact record describes a specific accessibility barrier, summarizing only the reported behavior and impact.
- 4Choose the HubSpot Contact Created trigger and select a report destination.
- 5Test with one real contact that identifies an accessibility issue and its related Bitbucket issue.
Questions about this workflow
Will this create an issue if none exists?
No. This workflow adds context to a related existing issue. You can ask Notis to report when the record does not identify one.
Does the comment infer a diagnosis or user need?
Ask Notis to stick to the behavior and impact described in the record, without adding assumptions.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Hubspot to Bitbucket. A trigger fires from one place; an action lands in another.
Hubspot triggers
Bitbucket actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create a branch
Creates a new branch in a bitbucket repository from a target commit hash; the branch name must be unique, adhere to bitbucket's naming conventions, and not include the 'refs/heads/' prefix.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create an issue
Creates a new issue in a bitbucket repository, setting the authenticated user as reporter; ensures assignee (if provided) has repository access, and that any specified milestone, version, or component ids exist.
Contact Created Trigger
Contact Created Trigger
Create an issue comment
Adds a new comment with markdown support to an existing bitbucket issue.
Deal Stage UpdatedTrigger
Deal Stage UpdatedTrigger
Create a pull request
Creates a new pull request in a specified bitbucket repository, ensuring the source branch exists and is distinct from the (optional) destination branch.
Create repository
Creates a new bitbucket 'git' repository in a specified workspace, defaulting to the workspace's oldest project if `project key` is not provided.
Create snippet comment
Posts a new top-level comment or a threaded reply to an existing comment on a specified bitbucket snippet.
Delete issue
Permanently deletes a specific issue, identified by its `issue id`, from the repository specified by `repo slug` within the given `workspace`.
Delete repository
Permanently deletes a specified bitbucket repository; this action is irreversible and does not affect forks.
Connect any two apps with Notis in the middle.
Hubspot and Bitbucket, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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