Keep support mailing details ready when needed
When a case calls for physical follow-up, Notis can create a Postgrid contact from its verified recipient details for a later letter.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Contact
Tool to create a new contact in postgrid. use after collecting contact's name, address, and optional metadata.
Why this helps
Addresses gathered during support can be hard to find again when a mailed response is eventually needed.
- Keep a relevant recipient record available for follow-up.
- Reduce repeat address collection.
- Separate physical-mail cases from routine support.
Setup
Build it in a few focused steps.
- 1Connect Heights Platform and Postgrid to Notis once through the portal.
- 2Create an automation in the portal or ask Notis to create contacts for support cases explicitly designated for mail.
- 3State the qualifying case and contact details in one plain-language instruction.
- 4Choose an incoming webhook trigger and a channel for run reports.
- 5Test with one real eligible case and verify the contact details.
Questions about this workflow
Should this create a contact for every support request?
No. Limit the instruction to cases that need physical mail and provide a valid mailing address.
Does it send a response?
No. It creates a Postgrid contact record. Sending a response requires a separate letter action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Heights Platform to Postgrid. A trigger fires from one place; an action lands in another.
Heights Platform triggers
Postgrid actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Contact
Tool to create a new contact in postgrid. use after collecting contact's name, address, and optional metadata.
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Delete Template
Tool to delete a template by its id. use when you need to remove an existing template after confirming its identifier.
Connect any two apps with Notis in the middle.
Heights Platform and Postgrid, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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