Give unresolved access issues a clear follow-up
For cases that need a printed response, Notis can turn an access issue report into a clear, reassuring letter with the next steps.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Letter
Tool to create and send a letter via postgrid. use when recipient, sender, and content details are ready.
Why this helps
A tricky access case can linger when its follow-up competes with ongoing teaching and customer support.
- Give complex cases a defined follow-up step.
- Use consistent reassuring language.
- Reduce the chance of losing track of a mailed response.
Setup
Build it in a few focused steps.
- 1Connect Heights Platform and Postgrid to Notis once through the portal.
- 2Create an automation in the portal or ask Notis to send a letter for access cases marked for mail follow-up.
- 3Write one plain-language instruction describing the approved response and when physical mail is appropriate.
- 4Select an incoming webhook trigger and a channel for run reports.
- 5Test with one real case and confirm the letter content and recipient before sending.
Questions about this workflow
Will every access issue get a letter?
No. Define which cases require physical follow-up in the instruction and report only those cases to the webhook.
Does Heights Platform provide the trigger?
No integration trigger is available here. An external tool or custom backend must send the case event to Notis.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Heights Platform to Postgrid. A trigger fires from one place; an action lands in another.
Heights Platform triggers
Postgrid actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
CREATE_BANK_ACCOUNT
Tool to create a new bank account for print & mail service.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Contact
Tool to create a new contact in postgrid. use after collecting contact's name, address, and optional metadata.
Create Letter
Tool to create and send a letter via postgrid. use when recipient, sender, and content details are ready.
Create Template
Tool to create a new mail template in postgrid. use when you need to define reusable html content with dynamic placeholders. use after confirming required template details.
Create Webhook
Tool to create a new webhook to receive order event notifications. use after configuring your endpoint to handle webhook payloads.
Delete Bank Account
Tool to delete a bank account by its id. use when you need to remove a bank account after confirming its identifier.
Delete Contact
Tool to delete a contact by its id. use when you need to remove obsolete contacts after confirming their identifier.
Delete Template
Tool to delete a template by its id. use when you need to remove an existing template after confirming its identifier.
Connect any two apps with Notis in the middle.
Heights Platform and Postgrid, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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