Give at-risk renewals a timely conversation
Let your customer signals lead to a real check-in before renewal is close.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create a new outbound phone call
Initiate an outbound call by post to '/v2/create-phone-call'. requires 'from number' and 'to number' in e.164 format. optional overrides and metadata supported. on success, returns call details including type, status, and ids.
Why this helps
Renewal concerns can surface early but go unaddressed until the deadline is near.
- Reach customers when a risk signal first appears.
- Make proactive retention easier to fit into a crowded week.
- Carry the reason for outreach into the call handoff.
Setup
Build it in a few focused steps.
- 1Connect Groqcloud and Retellai to Notis once via the portal.
- 2Create an automation in the portal or tell Notis your desired outcome conversationally.
- 3In one plain-language instruction, ask Notis to start a Retellai call when Groqcloud flags a customer renewal risk.
- 4Pick an incoming webhook trigger and report channel, then test with one real risk signal.
Questions about this workflow
How does Notis know a renewal is at risk?
Your Groqcloud workflow makes that assessment and sends the signal to the Notis webhook.
Can this run for every renewal?
The prompt can specify that the call should start when the webhook represents a renewal-risk signal from your workflow.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Groqcloud to Retellai. A trigger fires from one place; an action lands in another.
Groqcloud triggers
Retellai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Buy a new phone number bind agents
This endpoint allows purchasing a new phone number with a specified area code and binding it to designated agents for inbound and outbound calls. it requires json with agent ids and area code. responses indicate the creation status or errors.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a new outbound phone call
Initiate an outbound call by post to '/v2/create-phone-call'. requires 'from number' and 'to number' in e.164 format. optional overrides and metadata supported. on success, returns call details including type, status, and ids.
Create a new web call
The /v2/create-web-call endpoint creates a web call with a unique agent id, returning call details like type, token, call id, and status in json format, with a 201 response. optional metadata and variables can be included.
Delete phone number
Deletes an existing phone number identified by its e.164 format.
List all phone numbers
Retrieves a list of all phone numbers associated with the account.
Retrieve call details
The /v2/list-calls endpoint retrieves call records with filters (agent id, timestamps), offers sorting, pagination, and handles different responses (success, bad request, unauthorized, server error) in json format.
Retrieve call details by id
Retrieve call details by id for web/phone calls, including type, agent id, status, timestamps, and web access token; covering responses from success to server errors.
Retrieve details of a specific phone number
Fetches the details of a given phone number in e.164 format.
Connect any two apps with Notis in the middle.
Groqcloud and Retellai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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