Move from an AI response to a voice conversation
Offer a direct voice handoff when text is no longer the easiest next step.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create a new web call
The /v2/create-web-call endpoint creates a web call with a unique agent id, returning call details like type, token, call id, and status in json format, with a 201 response. optional metadata and variables can be included.
Why this helps
A user can get stuck in back-and-forth text when a short voice conversation would be clearer.
- Give users a direct voice option at the moment it makes sense.
- Reduce repetitive clarification exchanges in text.
- Keep the voice handoff tied to the agent's recommendation.
Setup
Build it in a few focused steps.
- 1Connect Groqcloud and Retellai to Notis once in the portal.
- 2Create the automation in the portal or describe the outcome to Notis conversationally.
- 3Use one plain-language instruction to create a Retellai web call when your Groqcloud agent recommends a voice handoff.
- 4Select the incoming webhook trigger and report channel, then test with one real handoff recommendation.
Questions about this workflow
What does the web call action create?
It creates a Retellai web call and returns call details such as a token and call ID.
How does the recommendation reach Notis?
Your Groqcloud-powered agent or backend sends a request to the Notis webhook.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Groqcloud to Retellai. A trigger fires from one place; an action lands in another.
Groqcloud triggers
Retellai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Buy a new phone number bind agents
This endpoint allows purchasing a new phone number with a specified area code and binding it to designated agents for inbound and outbound calls. it requires json with agent ids and area code. responses indicate the creation status or errors.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a new outbound phone call
Initiate an outbound call by post to '/v2/create-phone-call'. requires 'from number' and 'to number' in e.164 format. optional overrides and metadata supported. on success, returns call details including type, status, and ids.
Create a new web call
The /v2/create-web-call endpoint creates a web call with a unique agent id, returning call details like type, token, call id, and status in json format, with a 201 response. optional metadata and variables can be included.
Delete phone number
Deletes an existing phone number identified by its e.164 format.
List all phone numbers
Retrieves a list of all phone numbers associated with the account.
Retrieve call details
The /v2/list-calls endpoint retrieves call records with filters (agent id, timestamps), offers sorting, pagination, and handles different responses (success, bad request, unauthorized, server error) in json format.
Retrieve call details by id
Retrieve call details by id for web/phone calls, including type, agent id, status, timestamps, and web access token; covering responses from success to server errors.
Retrieve details of a specific phone number
Fetches the details of a given phone number in e.164 format.
Connect any two apps with Notis in the middle.
Groqcloud and Retellai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Retellai.