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Process refunds without manual Stripe steps

A customer requests a refund. Instead of logging into Stripe to process it, you add a row to your refund sheet and Notis handles it.

Trigger

New Rows in Google Sheet

Simple polling trigger that monitors Google Sheets for new rows. Detects when new rows are added and returns the complete row data. Perfect for triggering any workflow based on new sheet entries.

Action

Create Refund

Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.

Why this helps

Refund requests interrupt focus. Jumping to Stripe and processing each one manually is repetitive and error-prone.

  • Process refunds instantly from your sheet
  • Customers see refunds faster
  • Fewer manual Stripe interactions
  • Less friction in customer support

Setup

Build it in a few focused steps.

  • 1Create a Google Sheet with columns: Customer Name/Email, Charge ID, Reason, Amount (optional for full refunds)
  • 2Connect Google Sheets and Stripe to Notis
  • 3Create the automation: 'When I add a refund request, process it in Stripe'
  • 4Select the trigger: New Rows in Google Sheet
  • 5Test by logging a refund and confirming it appears in Stripe within seconds

Questions about this workflow

Can I specify partial refunds?

Yes. Include an Amount column. If blank, Notis processes a full refund.

What if the charge ID is wrong?

Notis will fail and alert you. Double-check the charge ID and reprocess from your sheet.

Can I add a refund reason?

Yes. Include a Reason column and Notis will tag the refund with your note.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Google Sheets to Stripe. A trigger fires from one place; an action lands in another.

Google Sheets triggers

Stripe actions

Aggregate Metric Changed

Triggers when an aggregate metric (SUM/COUNT/AVG/MIN/MAX) changes in a Google Sheets spreadsheet. This trigger monitors an aggregate calculation on a target column (optionally filtered by a search column/value) and fires when the calculated result changes.

TriggerPolling

Cancel subscription

Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.

ActionInstant

Cell Range Values Changed

Triggers when values in a specified A1 range change in Google Sheets. This trigger monitors a specific cell or range of cells and fires when any values change.

TriggerPolling

Confirm payment intent

Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.

ActionInstant

Conditional Format Rule Changed

Triggers when conditional formatting rules change in a Google Spreadsheet. Detects when rules are added, updated, or removed. Uses snapshot-based diffing to detect changes between polls.

TriggerPolling

Create Customer

Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.

ActionInstant

Data Validation Rule Changed

Triggers when data validation rules change (added/updated/removed) in a Google Spreadsheet. Uses snapshot-based diffing to detect changes between polls.

TriggerPolling

Create an invoice

Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.

ActionInstant

Developer Metadata Changed

Triggers when developer metadata entries change (new/updated/removed) in a Google Spreadsheet. Uses snapshot-based diffing to detect changes between polls.

TriggerPolling

Create payment intent

Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.

ActionInstant

Filtered Range Values Changed

Polling trigger that monitors Google Sheets filtered ranges for value changes. Uses snapshot-based diffing to detect when values matching a data filter change. Emits the matched values when changes are detected.

TriggerPolling

Create a price

Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.

ActionInstant

New Rows in Google Sheet

Simple polling trigger that monitors Google Sheets for new rows. Detects when new rows are added and returns the complete row data. Perfect for triggering any workflow based on new sheet entries.

TriggerPolling

Create product

Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.

ActionInstant

New Sheet Added in Google Spreadsheet

Polling trigger that detects when a new sheet is added to a Google Spreadsheet.

TriggerPolling

Create Refund

Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.

ActionInstant

Connect any two apps with Notis in the middle.

Not just Google Sheets and Stripe. Any combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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