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Turn roster updates into Callingly team assignments

Keep team roster changes in Google Sheets and have Notis update the assigned users for the identified Callingly team.

Trigger

New Rows in Google Sheet

Simple polling trigger that monitors Google Sheets for new rows. Detects when new rows are added and returns the complete row data. Perfect for triggering any workflow based on new sheet entries.

Action

Update Team Users

Tool to update the list of agents assigned to a team. use when reassigning team members before call dispatch.

Why this helps

Roster changes can be easy to overlook when they need to be repeated in a separate team management tool.

  • Reduce repeated roster maintenance.
  • Apply a documented team assignment update in Callingly.
  • Keep a report of roster changes processed.

Setup

Build it in a few focused steps.

  • 1Connect Google Sheets and Callingly once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a name and prompt.
  • 3Describe the outcome: update the identified Callingly team's assigned users to the list stated in the new roster row.
  • 4Pick the Google Sheets New Rows in Google Sheet trigger and choose where run reports go.
  • 5Test with one real roster update and review the team's users in Callingly.

Questions about this workflow

What information should the roster row contain?

Include the team identifier and the intended list of agent users. Make the desired list clear in the row or instruction.

Does it create agents that are not already registered?

The Update Team Users action changes the assigned users list. Ensure the users are available in Callingly before applying the roster.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Google Sheets to Callingly. A trigger fires from one place; an action lands in another.

Google Sheets triggers

Callingly actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Activate/Deactivate Client Account

Tool to activate or deactivate a client account. use when you need to toggle client access after onboarding or offboarding. example: "activate client 123" or "deactivate client 456".

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Agent

Tool to create a new agent. use when you need to register an agent in callingly after gathering their account id and contact details.

ActionInstant

Aggregate Metric Changed

Triggers when an aggregate metric (SUM/COUNT/AVG/MIN/MAX) changes in a Google Sheets spreadsheet. This trigger monitors an aggregate calculation on a target column (optionally filtered by a search column/value) and fires when the calculated result changes.

TriggerPolling

Create Outbound Call

Tool to create a new outbound call record. use after gathering call and lead details.

ActionInstant

Cell Range Values Changed

Triggers when values in a specified A1 range change in Google Sheets. This trigger monitors a specific cell or range of cells and fires when any values change.

TriggerPolling

Create Client

Tool to create a new client. use when adding a new client to your callingly account.

ActionInstant

Conditional Format Rule Changed

Triggers when conditional formatting rules change in a Google Spreadsheet. Detects when rules are added, updated, or removed. Uses snapshot-based diffing to detect changes between polls.

TriggerPolling

Create Team

Tool to create a new team. use when setting up a team configuration before adding agents.

ActionInstant

Data Validation Rule Changed

Triggers when data validation rules change (added/updated/removed) in a Google Spreadsheet. Uses snapshot-based diffing to detect changes between polls.

TriggerPolling

Create Webhook

Tool to create a new webhook for call or lead events. use when you need to receive real-time notifications on specific events. example: "create a webhook for call completed events to http://example.com/callback".

ActionInstant

Developer Metadata Changed

Triggers when developer metadata entries change (new/updated/removed) in a Google Spreadsheet. Uses snapshot-based diffing to detect changes between polls.

TriggerPolling

Delete Agent

Tool to delete an agent. use when permanently removing an agent after confirming the agent id.

ActionInstant

Filtered Range Values Changed

Polling trigger that monitors Google Sheets filtered ranges for value changes. Uses snapshot-based diffing to detect when values matching a data filter change. Emits the matched values when changes are detected.

TriggerPolling

Delete Client

Tool to delete a client. use when you need to remove an existing client from your account after confirming its id.

ActionInstant

Connect any two apps with Notis in the middle.

Google Sheets and Callingly, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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