Enable Inbound Calls from a New Service-Line Entry
Keep the agent and service-line handoff together when a new inbound line is ready.
Trigger
New Rows in Google Sheet
Simple polling trigger that monitors Google Sheets for new rows. Detects when new rows are added and returns the complete row data. Perfect for triggering any workflow based on new sheet entries.
Action
Setup inbound call for agent
Add agent for inbound calls
Why this helps
A new service line can be recorded in a sheet yet still need a separate inbound setup step in Bolna.
- Tie an inbound setup request to a new row
- Reduce missed activation steps
- Keep the agent reference and request context together
Setup
Build it in a few focused steps.
- 1Connect Google Sheets and Bolna once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis to add the Bolna agent specified in each new row for inbound calls, using the available setup details.
- 4Pick the Google Sheets New Rows in Google Sheet trigger.
- 5Choose a report channel, then test with one real service-line row and a valid agent.
Questions about this workflow
Does this provision a phone number?
The action adds an agent for inbound calls. The available event does not say it provisions a phone number, so ensure the required inbound setup is already available.
What should the row identify?
Include the Bolna agent to set up and any details needed for the inbound call configuration.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Google Sheets to Bolna. A trigger fires from one place; an action lands in another.
Google Sheets triggers
Bolna actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete agent by id
Delete an agent
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete batch by id
Delete a batch
Aggregate Metric Changed
Triggers when an aggregate metric (SUM/COUNT/AVG/MIN/MAX) changes in a Google Sheets spreadsheet. This trigger monitors an aggregate calculation on a target column (optionally filtered by a search column/value) and fires when the calculated result changes.
Fetch all batches by agent id
List all batches for agent
Cell Range Values Changed
Triggers when values in a specified A1 range change in Google Sheets. This trigger monitors a specific cell or range of cells and fires when any values change.
Get all agents
List all agents
Conditional Format Rule Changed
Triggers when conditional formatting rules change in a Google Spreadsheet. Detects when rules are added, updated, or removed. Uses snapshot-based diffing to detect changes between polls.
Get all phone numbers
List all phone numbers for your account
Data Validation Rule Changed
Triggers when data validation rules change (added/updated/removed) in a Google Spreadsheet. Uses snapshot-based diffing to detect changes between polls.
Get execution by id
Retrieve specific execution by `execution id`
Developer Metadata Changed
Triggers when developer metadata entries change (new/updated/removed) in a Google Spreadsheet. Uses snapshot-based diffing to detect changes between polls.
Make a phone call from agent
Initiate calls
Filtered Range Values Changed
Polling trigger that monitors Google Sheets filtered ranges for value changes. Uses snapshot-based diffing to detect when values matching a data filter change. Emits the matched values when changes are detected.
Retrieve agent by id
Retrieve an agent
Connect any two apps with Notis in the middle.
Google Sheets and Bolna, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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