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Route matching feedback files into Dovetail

Use a Drive query to notice the feedback files that matter, then ask Notis to summarize and capture them in Dovetail.

Trigger

New File Matching Query

Triggers when a new Google Drive file matches a provided query. This is the legacy query-centric trigger: it preserves Drive API query config such as ``corpora`` / ``driveId`` aliases and emits the historical ``file_matching_query`` event type. ``FileCreatedTrigger`` covers the broader "new file" case and emits ``file_created``.

Action

Create Data Point

Tool to create a data point within a channel. use after capturing new content to record and classify it in dovetail.

Why this helps

Feedback files spread across folders are easy to miss, making it harder to review customer evidence consistently.

  • Focus capture on files that match a useful Drive query.
  • Reduce repetitive feedback summaries.
  • Keep relevant customer evidence in Dovetail for later analysis.

Setup

Build it in a few focused steps.

  • 1Connect Google Drive and Dovetail once in the Notis portal.
  • 2Create an automation and name it for the feedback you want to capture.
  • 3Tell Notis to summarize matching feedback files and create a Dovetail data point in the intended channel.
  • 4Choose New File Matching Query and specify the query as part of the trigger setup.
  • 5Choose a report destination and test with one real matching file.

Questions about this workflow

Where do I define which files match?

The New File Matching Query trigger uses Drive query configuration. Notis users select the trigger and do not build filters as automation setup steps.

What if the file contains several feedback responses?

Tell Notis whether to summarize the whole file or separate individual responses. Check a real example to confirm the result fits your research process.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Google Drive to Dovetail. A trigger fires from one place; an action lands in another.

Google Drive triggers

Dovetail actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Channel

Tool to create a new channel in dovetail. use after confirming channel details.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Contact

Tool to create a new contact in dovetail. use when you need to register a contact before logging interactions.

ActionInstant

Comment Added (Docs/Sheets/Slides)

Triggers when a new comment is added to Google Docs, Sheets, or Slides.

TriggerPolling

Create Data Point

Tool to create a data point within a channel. use after capturing new content to record and classify it in dovetail.

ActionInstant

File Created

Triggers when a new file is created in Google Drive.

TriggerPolling

Create Insight

Tool to create a new insight in dovetail. use after synthesizing findings when ready to store them. example: "create insight 'q1 user trends' with body '...' for project 'proj 123'."

ActionInstant

File Deleted or Trashed

Triggers when a file is moved to trash or permanently deleted in Drive.

TriggerPolling

Create Topic

Tool to create a new topic in a channel. use after confirming channel id, title, and optional description.

ActionInstant

File Shared (Permissions Added)

Triggers when new sharing permissions are granted to a file or folder. Uses Drive's `changes.list` endpoint with inline `permissions` in the `fields` mask so each change carries the file's current permission set provider-atomically. We diff that against `seen_permission_keys` to identify newly added grants. Drive page tokens are the primary cursor; if Drive rejects a stored token, the trigger raises `PollingTriggerError` without clearing state rather than silently re-baselining and dropping events. Limitation: truly ephemeral permissions (added and revoked between two polls without any other file modification in between) are not detected. Drive Activity API would catch those but requires an additional OAuth scope and a different payload contract.

TriggerPolling

Delete Channel

Tool to delete an existing channel. use when you need to remove a channel and move it to the project's trash (restorable for 30 days). confirm the channel id before calling.

ActionInstant

File Updated

Triggers when a file's metadata or content changes in Google Drive.

TriggerPolling

Delete Topic

Tool to delete an existing topic. use when you have confirmed the topic id and want to move it to trash (restorable for 30 days). example: "delete topic with id 123e4567-e89b-12d3-a456-426614174000."

ActionInstant

Google Drive Changes

Triggers when changes are detected in a Google Drive.

TriggerPolling

Get Note

Tool to retrieve details of a specific note. use when you have confirmed the note id and need full note metadata from dovetail.

ActionInstant

Connect any two apps with Notis in the middle.

Google Drive and Dovetail, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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