Update feedback when a supporting Drive spec disappears
A removed spec can signal that the assumptions behind a feedback post have changed.
Trigger
File Deleted or Trashed
Triggers when a file is moved to trash or permanently deleted in Drive.
Action
Update Post
Tool to update post details. use when you need to change a post's title, details, eta, images, or custom fields.
Why this helps
Old product details remain on feedback posts after their supporting documents are removed.
- Keep feedback details aligned with current product context
- Make document removal visible to the product team
- Reduce stale assumptions in customer-facing feedback
Setup
Build it in a few focused steps.
- 1Connect Google Drive and Canny once in the Notis portal.
- 2Create a new automation in the portal or tell Notis in plain language from any channel.
- 3Describe how to find the related Canny post and update its details to reflect the removed spec.
- 4Pick the Google Drive File Deleted or Trashed trigger and choose where run reports should go.
- 5Test with one real spec removal and review the updated post details.
Questions about this workflow
Does a trashed file provide its former contents?
The trigger indicates removal, but it may not provide the deleted document's full content. Base the update on information available in the event or on context already present in Canny.
What if no related post is found?
Tell Notis in your instruction to report the case for review instead of guessing which post to change.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Google Drive to Canny. A trigger fires from one place; an action lands in another.
Google Drive triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Tool to add a tag to a specific post. use when you need to categorize or group content by applying an existing tag.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Tool to delete a user and their comments and votes. use when you need to fully remove a user's account and all associated data (e.g., gdpr compliance).
Comment Added (Docs/Sheets/Slides)
Triggers when a new comment is added to Google Docs, Sheets, or Slides.
Change Post Status
Tool to change a post's status. use when you need to update a post's workflow stage and optionally notify voters.
File Created
Triggers when a new file is created in Google Drive.
Create Changelog Entry
Tool to create and optionally publish a new changelog entry. use when you need to add a product update record, control publish timing, and notify users. example: "create changelog entry titled 'version 1.2' with details '...' and publish immediately.".
File Deleted or Trashed
Triggers when a file is moved to trash or permanently deleted in Drive.
Create Comment
Tool to create a new comment on a post. use when you have the authorid and postid and want to submit feedback or replies.
File Shared (Permissions Added)
Triggers when new sharing permissions are granted to a file or folder. Uses Drive's `changes.list` endpoint with inline `permissions` in the `fields` mask so each change carries the file's current permission set provider-atomically. We diff that against `seen_permission_keys` to identify newly added grants. Drive page tokens are the primary cursor; if Drive rejects a stored token, the trigger raises `PollingTriggerError` without clearing state rather than silently re-baselining and dropping events. Limitation: truly ephemeral permissions (added and revoked between two polls without any other file modification in between) are not detected. Drive Activity API would catch those but requires an additional OAuth scope and a different payload contract.
Create or Update User
Tool to create or update a user in canny. use when you need to provision a new user or synchronize updates to an existing user profile. example: "create or update user with email user@example.com"
File Updated
Triggers when a file's metadata or content changes in Google Drive.
Create Post
Tool to create a new post on a board. use when you have the boardid and userid and need to submit new feedback.
Google Drive Changes
Triggers when changes are detected in a Google Drive.
Create Tag
Tool to create a new tag. use when you have the boardid and tag name and need to categorize posts.
Connect any two apps with Notis in the middle.
Google Drive and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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