Turn callback comments into Bolna calls
When a collaborator leaves a clear callback request in a document, let Notis carry it into a Bolna call.
Trigger
Comment Added (Docs/Sheets/Slides)
Triggers when a new comment is added to Google Docs, Sheets, or Slides.
Action
Make a phone call from agent
Initiate calls
Why this helps
Callback requests buried in document comments can be missed among other review notes.
- Act on callback requests where the team already discusses them.
- Use the comment and document context to guide the call.
- Reduce the need to monitor comments and launch calls manually.
Setup
Build it in a few focused steps.
- 1Connect Google Drive and Bolna once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis: When a new comment clearly requests a callback and includes a contact phone number, use the specified Bolna agent to call with the comment's context.
- 4Pick the Google Drive Comment Added trigger.
- 5Choose where run reports should go, then test with one real callback comment.
Questions about this workflow
Will every new comment start a call?
Tell Notis to act only when a comment clearly requests a callback and includes usable call details. Test the instruction with a real example.
What details should be in the comment?
Include the contact's phone number and enough context for the call. Specify which Bolna agent Notis should use.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Google Drive to Bolna. A trigger fires from one place; an action lands in another.
Google Drive triggers
Bolna actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete agent by id
Delete an agent
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete batch by id
Delete a batch
Comment Added (Docs/Sheets/Slides)
Triggers when a new comment is added to Google Docs, Sheets, or Slides.
Fetch all batches by agent id
List all batches for agent
File Created
Triggers when a new file is created in Google Drive.
Get all agents
List all agents
File Deleted or Trashed
Triggers when a file is moved to trash or permanently deleted in Drive.
Get all phone numbers
List all phone numbers for your account
File Shared (Permissions Added)
Triggers when new sharing permissions are granted to a file or folder. Uses Drive's `changes.list` endpoint with inline `permissions` in the `fields` mask so each change carries the file's current permission set provider-atomically. We diff that against `seen_permission_keys` to identify newly added grants. Drive page tokens are the primary cursor; if Drive rejects a stored token, the trigger raises `PollingTriggerError` without clearing state rather than silently re-baselining and dropping events. Limitation: truly ephemeral permissions (added and revoked between two polls without any other file modification in between) are not detected. Drive Activity API would catch those but requires an additional OAuth scope and a different payload contract.
Get execution by id
Retrieve specific execution by `execution id`
File Updated
Triggers when a file's metadata or content changes in Google Drive.
Make a phone call from agent
Initiate calls
Google Drive Changes
Triggers when changes are detected in a Google Drive.
Retrieve agent by id
Retrieve an agent
Connect any two apps with Notis in the middle.
Google Drive and Bolna, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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