Turn a Drive comment into customer order context
A teammate can ask about a customer in a document comment and get relevant order context in the report channel.
Trigger
Comment Added (Docs/Sheets/Slides)
Triggers when a new comment is added to Google Docs, Sheets, or Slides.
Action
Get Orders by Email
Tool to search for orders by e-mail address. use when you need to retrieve all orders linked to a specific customer email in baselinker.
Why this helps
Questions inside a document can stall while someone leaves the discussion to search for customer orders.
- Respond to document questions with customer order context.
- Retrieve orders by the email mentioned in the comment.
- Keep the follow-up connected to the document discussion.
Setup
Build it in a few focused steps.
- 1Connect Google Drive and Baselinker once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for comment-based order lookup.
- 3Tell Notis to read each new comment, retrieve Baselinker orders by any clearly identified customer email, and summarize the results or request clarification if none is clear.
- 4Pick the Google Drive Comment Added trigger, choose where run reports go, and test with one real comment.
Questions about this workflow
Which files can trigger it?
This Google Drive event covers comments added to Docs, Sheets, or Slides.
What happens if the comment has no email?
Notis can report that no clear email was provided. The action searches orders by email, so another lookup key should not be assumed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Google Drive to Baselinker. A trigger fires from one place; an action lands in another.
Google Drive triggers
Baselinker actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get External Storages List
Tool to retrieve a list of available external storages connected to baselinker. use after authenticating to discover connected shops or warehouses.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Inventory Documents
Tool to retrieve a list of inventory documents. use when you need to fetch inventory records with optional filters for id, type, status, date range, warehouse, or pagination.
Comment Added (Docs/Sheets/Slides)
Triggers when a new comment is added to Google Docs, Sheets, or Slides.
Get Inventory Document Series
Tool to retrieve available inventory document series. use when you need to assign a numbering series to a new inventory document.
File Created
Triggers when a new file is created in Google Drive.
Get Inventory Purchase Orders
Tool to retrieve a list of purchase orders from baselinker storage. use when you need to fetch purchase orders with optional filters like date range, supplier or pagination.
File Deleted or Trashed
Triggers when a file is moved to trash or permanently deleted in Drive.
Get Inventory Purchase Order Series
Tool to retrieve a list of purchase order document series. use when you need to select a numbering series for a new purchase order.
File Shared (Permissions Added)
Triggers when new sharing permissions are granted to a file or folder. Uses Drive's `changes.list` endpoint with inline `permissions` in the `fields` mask so each change carries the file's current permission set provider-atomically. We diff that against `seen_permission_keys` to identify newly added grants. Drive page tokens are the primary cursor; if Drive rejects a stored token, the trigger raises `PollingTriggerError` without clearing state rather than silently re-baselining and dropping events. Limitation: truly ephemeral permissions (added and revoked between two polls without any other file modification in between) are not detected. Drive Activity API would catch those but requires an additional OAuth scope and a different payload contract.
Get New Receipts
Tool to retrieve receipts waiting to be issued. use after confirming fiscal printer availability; fetch pending receipts and mark them with setorderreceipt.
File Updated
Triggers when a file's metadata or content changes in Google Drive.
Get Order Extra Fields
Tool to retrieve extra fields defined for orders. use before fetching orders with include custom extra fields to list available custom order fields.
Google Drive Changes
Triggers when changes are detected in a Google Drive.
Get Orders
Tool to download orders from baselinker order manager. use when you need to fetch orders filtered by date, status, or other criteria.
Connect any two apps with Notis in the middle.
Google Drive and Baselinker, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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