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Check Ascora customers when a new Drive file arrives

A new customer document can trigger a quick customer record check in Ascora, helping you avoid opening apps and searching lists yourself.

Trigger

File Created

Triggers when a new file is created in Google Drive.

Action

Get Customers

Tool to retrieve a list of customers. use after authenticating with your api key.

Why this helps

Customer documents can sit unlinked because identifying the right record takes extra searching and context switching.

  • Start customer checks as soon as a document is created.
  • Use available file context to guide a customer list search.
  • Surface ambiguous or missing references for a person to resolve.

Setup

Build it in a few focused steps.

  • 1Connect Google Drive and Ascora once in the Notis portal.
  • 2Create an automation and ask Notis to inspect new file context and retrieve relevant Ascora customers for a customer reference check.
  • 3Pick the File Created trigger.
  • 4Choose where run reports should go.
  • 5Test with one real customer file and review the returned customer list.

Questions about this workflow

What starts the check?

Creation of a new file in Google Drive.

Does this create or update a customer record?

No. The available Ascora action retrieves customer records. It can help with a check, but it does not create or update them.

What if the file does not identify the customer?

Notis should report that it could not establish a reliable match and ask for a person to review the document.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Google Drive to Ascora. A trigger fires from one place; an action lands in another.

Google Drive triggers

Ascora actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Delete Customer

Tool to delete a specific customer by id. use when you need to remove a customer after confirming its existence.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Quotation

Tool to create a new quotation. use when submitting a customer quote request via the ascora api.

ActionInstant

Comment Added (Docs/Sheets/Slides)

Triggers when a new comment is added to Google Docs, Sheets, or Slides.

TriggerPolling

Delete Customer

Tool to delete a specific customer by id. use after confirming the customer exists.

ActionInstant

File Created

Triggers when a new file is created in Google Drive.

TriggerPolling

Get Customers

Tool to retrieve a list of customers. use after authenticating with your api key.

ActionInstant

File Deleted or Trashed

Triggers when a file is moved to trash or permanently deleted in Drive.

TriggerPolling

Get Jobs

Tool to retrieve jobs. use when you need to filter and paginate job listings from ascora.

ActionInstant

File Shared (Permissions Added)

Triggers when new sharing permissions are granted to a file or folder. Uses Drive's `changes.list` endpoint with inline `permissions` in the `fields` mask so each change carries the file's current permission set provider-atomically. We diff that against `seen_permission_keys` to identify newly added grants. Drive page tokens are the primary cursor; if Drive rejects a stored token, the trigger raises `PollingTriggerError` without clearing state rather than silently re-baselining and dropping events. Limitation: truly ephemeral permissions (added and revoked between two polls without any other file modification in between) are not detected. Drive Activity API would catch those but requires an additional OAuth scope and a different payload contract.

TriggerPolling

File Updated

Triggers when a file's metadata or content changes in Google Drive.

TriggerPolling

Google Drive Changes

Triggers when changes are detected in a Google Drive.

TriggerPolling

Connect any two apps with Notis in the middle.

Google Drive and Ascora, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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