Keep unanswered customer questions on your radar
Use calendar activity as a prompt to check unanswered Docsbot questions for the relevant bot and identify what needs attention.
Trigger
Calendar Event Sync
Polling trigger that returns full event data including details, attendees, and metadata. For real-time notifications with basic info, use Calendar Event Changes (webhook).
Action
List Questions
Tool to list all questions asked of a specific bot. use after confirming the bot's identifier. example: "list questions for bot abc123 with status 'unanswered'."
Why this helps
Unanswered support questions can sit unnoticed when follow-up depends on remembering to open another tool.
- Make unanswered questions easier to spot during event review.
- Reduce manual app switching for support triage.
- Keep unresolved questions visible alongside calendar activity.
Setup
Build it in a few focused steps.
- 1Connect Google Calendar and Docsbot ai once in the Notis portal.
- 2Create an automation in Automations, New Automation, with a name and prompt.
- 3Describe that a calendar sync should prompt a list of unanswered questions for the relevant bot, using an available bot identifier.
- 4Pick Calendar Event Sync as the trigger and choose where run reports go.
- 5Test with one real calendar sync and confirm the question list is scoped to the intended bot.
Questions about this workflow
Does Calendar Event Sync provide a Docsbot bot identifier?
No. It returns full calendar event data, but a bot identifier is not guaranteed. Supply the relevant identifier in the prompt or connected workflow context.
Can the action filter for unanswered questions?
List Questions supports listing questions for a bot and can be prompted for a status such as unanswered, using a valid bot identifier.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Google Calendar to Docsbot ai. A trigger fires from one place; an action lands in another.
Google Calendar triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Tool to create a new bot within a team. use when you have a valid team id and want to provision a new bot.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Bot
Tool to delete a specific bot by its id. use after confirming the bot id is correct to permanently remove a bot from the system.
Attendee Response Changed
Polling trigger that fires when any attendee's RSVP changes to accepted, declined, or tentative. Returns attendee info and current status.
Generate Conversation Ticket
Tool to generate a structured support ticket from a chat agent conversation. use when you need to convert an existing conversation into a ready-to-submit helpdesk ticket.
Event Canceled or Deleted
Triggers when a Google Calendar event is cancelled or deleted. Returns minimal data: event_id, summary (if available), and cancellation timestamp.
Get Bot Details
Tool to fetch details of a specific bot by id within a team. use after confirming valid team and bot ids.
Event Starting Soon
Triggers when a calendar event is within a configured number of minutes from starting. Returns event details, time remaining, attendees, and join links when available.
Get Team Details
Tool to fetch details of a specific team by its id. use when you need full team info including members and settings after confirming the team id.
Calendar Event Changes
**SOON TO BE DEPRECATED** - Use Calendar Event Sync (polling trigger) instead. Real-time webhook trigger for calendar event changes. Returns event metadata only. For full event data, use Calendar Event Sync (polling trigger).
List Team Bots
Tool to list all bots for a given team. use after confirming the team id to retrieve all associated bots for that team.
Event Created
Polling trigger that fires when a new calendar event is created. Returns event ID, summary, start/end times, and organizer info.
List Questions
Tool to list all questions asked of a specific bot. use after confirming the bot's identifier. example: "list questions for bot abc123 with status 'unanswered'."
Calendar Event Sync
Polling trigger that returns full event data including details, attendees, and metadata. For real-time notifications with basic info, use Calendar Event Changes (webhook).
List Bot Sources
Tool to list all sources for a specific bot. use when you need to retrieve paginated source lists after confirming the bot's identifier.
Connect any two apps with Notis in the middle.
Google Calendar and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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