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Find the right support team for a calendar request

Turn an incoming request into a quick view of available Docsbot teams, so a founder can choose the right place for follow-up.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

List Teams

Tool to list all teams. use when you need to retrieve every team associated with the authenticated user.

Why this helps

Finding the right team for a customer request can mean bouncing between tools and losing the original context.

  • See available Docsbot teams from one intake flow.
  • Reduce time spent searching for a support destination.
  • Keep the webhook request context in the run report.

Setup

Build it in a few focused steps.

  • 1Connect Docsbot ai once in the Notis portal and connect Google Calendar if calendar context is part of the intake.
  • 2Create an automation in Automations, New Automation, with a name and prompt.
  • 3Describe that an incoming request should list available Docsbot teams and summarize any supplied calendar context.
  • 4Pick the Notis webhook trigger and choose where run reports go.
  • 5Test with one real request and confirm the team list is useful.

Questions about this workflow

Does this webhook automatically create a calendar event?

No. It starts the automation from an HTTP request. The Docsbot action here lists teams; no calendar action is included.

What does List Teams return?

It retrieves teams associated with the authenticated Docsbot user.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Google Calendar to Docsbot ai. A trigger fires from one place; an action lands in another.

Google Calendar triggers

Docsbot ai actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Bot

Tool to create a new bot within a team. use when you have a valid team id and want to provision a new bot.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete Bot

Tool to delete a specific bot by its id. use after confirming the bot id is correct to permanently remove a bot from the system.

ActionInstant

Attendee Response Changed

Polling trigger that fires when any attendee's RSVP changes to accepted, declined, or tentative. Returns attendee info and current status.

TriggerPolling

Generate Conversation Ticket

Tool to generate a structured support ticket from a chat agent conversation. use when you need to convert an existing conversation into a ready-to-submit helpdesk ticket.

ActionInstant

Event Canceled or Deleted

Triggers when a Google Calendar event is cancelled or deleted. Returns minimal data: event_id, summary (if available), and cancellation timestamp.

TriggerPolling

Get Bot Details

Tool to fetch details of a specific bot by id within a team. use after confirming valid team and bot ids.

ActionInstant

Event Starting Soon

Triggers when a calendar event is within a configured number of minutes from starting. Returns event details, time remaining, attendees, and join links when available.

TriggerPolling

Get Team Details

Tool to fetch details of a specific team by its id. use when you need full team info including members and settings after confirming the team id.

ActionInstant

Calendar Event Changes

**SOON TO BE DEPRECATED** - Use Calendar Event Sync (polling trigger) instead. Real-time webhook trigger for calendar event changes. Returns event metadata only. For full event data, use Calendar Event Sync (polling trigger).

TriggerInstant

List Team Bots

Tool to list all bots for a given team. use after confirming the team id to retrieve all associated bots for that team.

ActionInstant

Event Created

Polling trigger that fires when a new calendar event is created. Returns event ID, summary, start/end times, and organizer info.

TriggerPolling

List Questions

Tool to list all questions asked of a specific bot. use after confirming the bot's identifier. example: "list questions for bot abc123 with status 'unanswered'."

ActionInstant

Calendar Event Sync

Polling trigger that returns full event data including details, attendees, and metadata. For real-time notifications with basic info, use Calendar Event Changes (webhook).

TriggerPolling

List Bot Sources

Tool to list all sources for a specific bot. use when you need to retrieve paginated source lists after confirming the bot's identifier.

ActionInstant

Connect any two apps with Notis in the middle.

Google Calendar and Docsbot ai, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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