Bring customer questions into meeting prep
As a meeting approaches, turn the relevant Docsbot chat into a ready-to-submit ticket so the key question is easier to find.
Trigger
Event Starting Soon
Triggers when a calendar event is within a configured number of minutes from starting. Returns event details, time remaining, attendees, and join links when available.
Action
Generate Conversation Ticket
Tool to generate a structured support ticket from a chat agent conversation. use when you need to convert an existing conversation into a ready-to-submit helpdesk ticket.
Why this helps
Customer questions and meeting details often live in separate places, adding last-minute searching before a call.
- Gather an existing support conversation into a structured ticket.
- Reduce last-minute searching before a customer call.
- Make open questions easier to review.
Setup
Build it in a few focused steps.
- 1Connect Google Calendar and Docsbot ai once in the Notis portal.
- 2Create an automation in Automations, New Automation, with a name and prompt.
- 3Describe that an upcoming meeting should prompt a ticket from the related existing Docsbot conversation, and state when context is missing.
- 4Pick Event Starting Soon as the trigger and choose where run reports go.
- 5Test with one real upcoming meeting and a relevant conversation.
Questions about this workflow
Can the calendar trigger find the customer's conversation by itself?
The trigger provides event details, attendees, remaining time, and join links when available. It does not promise a Docsbot conversation lookup, so the relevant conversation must be available to the workflow.
When does this run?
Event Starting Soon fires when an event is within a configured number of minutes from starting.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Google Calendar to Docsbot ai. A trigger fires from one place; an action lands in another.
Google Calendar triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Tool to create a new bot within a team. use when you have a valid team id and want to provision a new bot.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Bot
Tool to delete a specific bot by its id. use after confirming the bot id is correct to permanently remove a bot from the system.
Attendee Response Changed
Polling trigger that fires when any attendee's RSVP changes to accepted, declined, or tentative. Returns attendee info and current status.
Generate Conversation Ticket
Tool to generate a structured support ticket from a chat agent conversation. use when you need to convert an existing conversation into a ready-to-submit helpdesk ticket.
Event Canceled or Deleted
Triggers when a Google Calendar event is cancelled or deleted. Returns minimal data: event_id, summary (if available), and cancellation timestamp.
Get Bot Details
Tool to fetch details of a specific bot by id within a team. use after confirming valid team and bot ids.
Event Starting Soon
Triggers when a calendar event is within a configured number of minutes from starting. Returns event details, time remaining, attendees, and join links when available.
Get Team Details
Tool to fetch details of a specific team by its id. use when you need full team info including members and settings after confirming the team id.
Calendar Event Changes
**SOON TO BE DEPRECATED** - Use Calendar Event Sync (polling trigger) instead. Real-time webhook trigger for calendar event changes. Returns event metadata only. For full event data, use Calendar Event Sync (polling trigger).
List Team Bots
Tool to list all bots for a given team. use after confirming the team id to retrieve all associated bots for that team.
Event Created
Polling trigger that fires when a new calendar event is created. Returns event ID, summary, start/end times, and organizer info.
List Questions
Tool to list all questions asked of a specific bot. use after confirming the bot's identifier. example: "list questions for bot abc123 with status 'unanswered'."
Calendar Event Sync
Polling trigger that returns full event data including details, attendees, and metadata. For real-time notifications with basic info, use Calendar Event Changes (webhook).
List Bot Sources
Tool to list all sources for a specific bot. use when you need to retrieve paginated source lists after confirming the bot's identifier.
Connect any two apps with Notis in the middle.
Google Calendar and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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