Send a Customer.io broadcast after an event is canceled
Make cancellations easier to communicate when a meeting disappears from the calendar.
Trigger
Event Canceled or Deleted
Triggers when a Google Calendar event is cancelled or deleted. Returns minimal data: event_id, summary (if available), and cancellation timestamp.
Action
Trigger Broadcast
Tool to manually trigger a broadcast. use when you need to override the default audience and provide personalization data after confirming the broadcast id.
Why this helps
A canceled meeting can leave attendees waiting or unsure whether plans have changed.
- React when a calendar event is canceled or deleted.
- Use the event summary when available and the cancellation timestamp.
- Reduce the chance of leaving people with outdated plans.
Setup
Build it in a few focused steps.
- 1Connect Google Calendar and Customer.io once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Describe in one instruction which existing broadcast to trigger for a cancellation and what available context to include.
- 4Pick Event Canceled or Deleted as the trigger and choose where run reports go.
- 5Test with one real cancellation and confirm the broadcast behavior.
Questions about this workflow
What information does this trigger return?
It returns minimal data: the event ID, summary if available, and cancellation timestamp.
Can the workflow infer who attended?
The trigger does not return attendee details, so the instruction should not rely on them unless supplied separately.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Google Calendar to Customerio. A trigger fires from one place; an action lands in another.
Google Calendar triggers
Customerio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Event Canceled or Deleted
Triggers when a Google Calendar event is cancelled or deleted. Returns minimal data: event_id, summary (if available), and cancellation timestamp.
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Calendar Event Changes
**SOON TO BE DEPRECATED** - Use Calendar Event Sync (polling trigger) instead. Real-time webhook trigger for calendar event changes. Returns event metadata only. For full event data, use Calendar Event Sync (polling trigger).
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Event Created
Polling trigger that fires when a new calendar event is created. Returns event ID, summary, start/end times, and organizer info.
Get Trigger
Tool to retrieve details about a specific trigger. use after triggering a broadcast to confirm its status and metadata.
Calendar Event Sync
Polling trigger that returns full event data including details, attendees, and metadata. For real-time notifications with basic info, use Calendar Event Changes (webhook).
Get Triggers
Tool to retrieve a list of triggers for a specific broadcast. use after identifying broadcast id to inspect associated triggers.
Connect any two apps with Notis in the middle.
Google Calendar and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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