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Recover the next step after a prospect meeting is canceled

A canceled meeting does not have to become a dropped conversation. Notis can prompt a Close follow-up task when a relevant event is canceled.

Trigger

Event Canceled or Deleted

Triggers when a Google Calendar event is cancelled or deleted. Returns minimal data: event_id, summary (if available), and cancellation timestamp.

Action

Create Task

This tool creates a new task in close.com. tasks are used to track to-do items and can be associated with leads. the tool will create a task with the specified parameters using the provided text, due date, and is complete flags.

Why this helps

When a meeting is canceled, the calendar entry vanishes and the next outreach step can vanish with it.

  • Keep canceled prospect conversations visible as Close work.
  • Use the event summary and cancellation timestamp when available.
  • Prompt thoughtful outreach without assuming the reason for the cancellation.

Setup

Build it in a few focused steps.

  • 1Connect Google Calendar and Close once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a recovery-focused name.
  • 3In one instruction, ask Notis to create a Close task for a canceled prospect meeting that prompts review and appropriate follow-up.
  • 4Pick the Google Calendar Event Canceled or Deleted trigger and choose where run reports should go.
  • 5Test with one real cancellation and confirm the task contains only supported context.

Questions about this workflow

Will the workflow know why the event was canceled?

No. This trigger returns minimal data: event ID, summary if available, and cancellation timestamp. The task should prompt review rather than assume a reason.

Can it tell a prospect event from a personal event?

Ask Notis to act only when available event information indicates a prospect-related meeting. If the summary is missing or unclear, have it report the event for review.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Google Calendar to Close. A trigger fires from one place; an action lands in another.

Google Calendar triggers

Close actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create SMS Message

This tool creates a new sms message in close. the tool allows sending immediate sms messages or logging received sms messages using the provided phone numbers and message content. it includes parameters such as local phone, remote phone, text, status, and source.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Call

Creates a new call record in close.com. this tool allows you to log both inbound and outbound calls associated with a lead, supporting parameters such as lead id, direction, and optional support for contact id, phone, duration, note, recording url, and user id.

ActionInstant

Attendee Response Changed

Polling trigger that fires when any attendee's RSVP changes to accepted, declined, or tentative. Returns attendee info and current status.

TriggerPolling

Create Lead

This tool creates a new lead in close crm. it allows users to create a lead with basic company information and optional contact details, including company name, description, website url, lead status, contacts, and addresses. it operates by sending a request to the api endpoint /lead/ on the close crm platform.

ActionInstant

Event Canceled or Deleted

Triggers when a Google Calendar event is cancelled or deleted. Returns minimal data: event_id, summary (if available), and cancellation timestamp.

TriggerPolling

Create Task

This tool creates a new task in close.com. tasks are used to track to-do items and can be associated with leads. the tool will create a task with the specified parameters using the provided text, due date, and is complete flags.

ActionInstant

Event Starting Soon

Triggers when a calendar event is within a configured number of minutes from starting. Returns event details, time remaining, attendees, and join links when available.

TriggerPolling

Delete Call

This tool allows you to delete a specific call activity in close.com. it is useful for removing incorrectly logged calls or cleaning up call records. the action deletes a call activity using its unique call id and cannot be undone.

ActionInstant

Calendar Event Changes

**SOON TO BE DEPRECATED** - Use Calendar Event Sync (polling trigger) instead. Real-time webhook trigger for calendar event changes. Returns event metadata only. For full event data, use Calendar Event Sync (polling trigger).

TriggerInstant

Get Notes

This tool retrieves a list of note activities from close. it allows users to fetch notes with optional filtering parameters, including filtering by lead id, user id, and date ranges. the tool returns details such as note content, creation and update dates, and any associated attachments.

ActionInstant

Event Created

Polling trigger that fires when a new calendar event is created. Returns event ID, summary, start/end times, and organizer info.

TriggerPolling

Calendar Event Sync

Polling trigger that returns full event data including details, attendees, and metadata. For real-time notifications with basic info, use Calendar Event Changes (webhook).

TriggerPolling

Connect any two apps with Notis in the middle.

Google Calendar and Close, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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