Update Canny feedback with new customer evidence
When another conversation changes the shape of a request, send the new evidence to Notis and update the matching Canny post details.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Post
Tool to update post details. use when you need to change a post's title, details, eta, images, or custom fields.
Why this helps
A feedback post can become stale as more customers explain the same problem in different ways.
- Keep an existing request aligned with new supplied evidence.
- Reduce duplicate notes scattered across meeting records.
- Preserve facts by asking Notis to use only the new evidence and current post details.
Setup
Build it in a few focused steps.
- 1Connect Google Calendar and Canny once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3In one instruction, tell Notis how to update the specified post details with submitted evidence and include how to identify the post.
- 4Choose the Notis webhook trigger and select where run reports should go.
- 5Test with one real evidence update and review the post for accuracy.
Questions about this workflow
What does the request need to identify?
Provide the Canny post ID, plus the new evidence and any current details needed to write a careful update.
Can Notis update the post's status too?
This workflow updates post details. Use a separate status-change instruction when a confirmed decision calls for a workflow-stage change.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Google Calendar to Canny. A trigger fires from one place; an action lands in another.
Google Calendar triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Tool to add a tag to a specific post. use when you need to categorize or group content by applying an existing tag.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Tool to delete a user and their comments and votes. use when you need to fully remove a user's account and all associated data (e.g., gdpr compliance).
Attendee Response Changed
Polling trigger that fires when any attendee's RSVP changes to accepted, declined, or tentative. Returns attendee info and current status.
Change Post Status
Tool to change a post's status. use when you need to update a post's workflow stage and optionally notify voters.
Event Canceled or Deleted
Triggers when a Google Calendar event is cancelled or deleted. Returns minimal data: event_id, summary (if available), and cancellation timestamp.
Create Changelog Entry
Tool to create and optionally publish a new changelog entry. use when you need to add a product update record, control publish timing, and notify users. example: "create changelog entry titled 'version 1.2' with details '...' and publish immediately.".
Event Starting Soon
Triggers when a calendar event is within a configured number of minutes from starting. Returns event details, time remaining, attendees, and join links when available.
Create Comment
Tool to create a new comment on a post. use when you have the authorid and postid and want to submit feedback or replies.
Calendar Event Changes
**SOON TO BE DEPRECATED** - Use Calendar Event Sync (polling trigger) instead. Real-time webhook trigger for calendar event changes. Returns event metadata only. For full event data, use Calendar Event Sync (polling trigger).
Create or Update User
Tool to create or update a user in canny. use when you need to provision a new user or synchronize updates to an existing user profile. example: "create or update user with email user@example.com"
Event Created
Polling trigger that fires when a new calendar event is created. Returns event ID, summary, start/end times, and organizer info.
Create Post
Tool to create a new post on a board. use when you have the boardid and userid and need to submit new feedback.
Calendar Event Sync
Polling trigger that returns full event data including details, attendees, and metadata. For real-time notifications with basic info, use Calendar Event Changes (webhook).
Create Tag
Tool to create a new tag. use when you have the boardid and tag name and need to categorize posts.
Connect any two apps with Notis in the middle.
Google Calendar and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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