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Notis

Make recurring customer themes easier to find in Canny

When a conversation confirms a useful theme, send it to Notis to tag the matching post with a tag your team already uses.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Add Post Tag

Tool to add a tag to a specific post. use when you need to categorize or group content by applying an existing tag.

Why this helps

Recurring themes are harder to spot when posts are not consistently categorized after customer conversations.

  • Make related feedback easier to group and review.
  • Apply an existing label based on supplied conversation evidence.
  • Avoid creating new categories when the right tag already exists.

Setup

Build it in a few focused steps.

  • 1Connect Google Calendar and Canny once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a name.
  • 3In one instruction, tell Notis which existing tag to use, how to identify the post, and to apply it only when the submitted notes support the theme.
  • 4Choose the Notis webhook trigger and select where run reports should go.
  • 5Test with one real post and theme that match an existing tag.

Questions about this workflow

Does this create a tag if one does not exist?

No. The action adds an existing tag to a post. Use a separate tag-creation action if a new label is needed.

What if the notes do not clearly support a theme?

Tell Notis to skip the tag when the submitted evidence is ambiguous.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Google Calendar to Canny. A trigger fires from one place; an action lands in another.

Google Calendar triggers

Canny actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Post Tag

Tool to add a tag to a specific post. use when you need to categorize or group content by applying an existing tag.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete User

Tool to delete a user and their comments and votes. use when you need to fully remove a user's account and all associated data (e.g., gdpr compliance).

ActionInstant

Attendee Response Changed

Polling trigger that fires when any attendee's RSVP changes to accepted, declined, or tentative. Returns attendee info and current status.

TriggerPolling

Change Post Status

Tool to change a post's status. use when you need to update a post's workflow stage and optionally notify voters.

ActionInstant

Event Canceled or Deleted

Triggers when a Google Calendar event is cancelled or deleted. Returns minimal data: event_id, summary (if available), and cancellation timestamp.

TriggerPolling

Create Changelog Entry

Tool to create and optionally publish a new changelog entry. use when you need to add a product update record, control publish timing, and notify users. example: "create changelog entry titled 'version 1.2' with details '...' and publish immediately.".

ActionInstant

Event Starting Soon

Triggers when a calendar event is within a configured number of minutes from starting. Returns event details, time remaining, attendees, and join links when available.

TriggerPolling

Create Comment

Tool to create a new comment on a post. use when you have the authorid and postid and want to submit feedback or replies.

ActionInstant

Calendar Event Changes

**SOON TO BE DEPRECATED** - Use Calendar Event Sync (polling trigger) instead. Real-time webhook trigger for calendar event changes. Returns event metadata only. For full event data, use Calendar Event Sync (polling trigger).

TriggerInstant

Create or Update User

Tool to create or update a user in canny. use when you need to provision a new user or synchronize updates to an existing user profile. example: "create or update user with email user@example.com"

ActionInstant

Event Created

Polling trigger that fires when a new calendar event is created. Returns event ID, summary, start/end times, and organizer info.

TriggerPolling

Create Post

Tool to create a new post on a board. use when you have the boardid and userid and need to submit new feedback.

ActionInstant

Calendar Event Sync

Polling trigger that returns full event data including details, attendees, and metadata. For real-time notifications with basic info, use Calendar Event Changes (webhook).

TriggerPolling

Create Tag

Tool to create a new tag. use when you have the boardid and tag name and need to categorize posts.

ActionInstant

Connect any two apps with Notis in the middle.

Google Calendar and Canny, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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