Keep chat guidance aligned with corrected addresses
When validation changes the address guidance already shared, Notis can update the existing Gleap chat message so the customer sees the latest information.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Chat Message
Tool to update a chat message. Use when you need to modify the content of an existing chat message after obtaining its ID.
Why this helps
An outdated chat reply can remain visible after an address correction, leaving the customer unsure which details to trust.
- Keep address guidance consistent within the existing conversation.
- Reduce the chance customers act on outdated information.
- Avoid posting a second message when an existing one needs correction.
Setup
Build it in a few focused steps.
- 1Connect Google address validation and Gleap to Notis once in the portal.
- 2Create an automation in the portal or ask Notis to update an existing Gleap chat message when a corrected validation result arrives.
- 3Describe the correction and provide the message identifier in one plain-language instruction.
- 4Choose an incoming webhook trigger, select a channel for run reports, and test with one real existing message ID.
Questions about this workflow
Can it update any chat message?
The workflow needs the identifier of an existing message and an appropriate corrected result from your backend.
Does it send a new chat message?
No. It updates an existing message. Sending a new message uses a separate action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Google address validation to Gleap. A trigger fires from one place; an action lands in another.
Google address validation triggers
Gleap actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Connect any two apps with Notis in the middle.
Google address validation and Gleap, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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