Keep duplicate address reports connected
When your team confirms an address report duplicates an existing issue, Notis can link the two Gleap tickets for a clearer history.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Link a Ticket
Tool to link a ticket. Use when you need to connect two existing tickets after confirming both IDs exist. Example: Link a duplicate issue ticket to its original.
Why this helps
Duplicate address reports can split discussion and make it unclear which ticket carries the main follow-up.
- Keep confirmed duplicate reports connected to the original issue.
- Help teammates find the central discussion quickly.
- Reduce fragmented follow-up across similar tickets.
Setup
Build it in a few focused steps.
- 1Connect Google address validation and Gleap to Notis once in the portal.
- 2Create an automation in the portal or ask Notis to link a confirmed duplicate Gleap address ticket to its original.
- 3Describe the confirmation signal and ticket identifiers in one plain-language instruction.
- 4Choose an incoming webhook trigger, select a channel for run reports, and test with two real existing ticket IDs.
Questions about this workflow
Will it decide duplicates from address similarity alone?
Use a confirmation signal in the webhook or prompt. The link action requires both ticket IDs to refer to existing tickets.
Can it create the original ticket?
This workflow links existing tickets. Creating a ticket is a separate action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Google address validation to Gleap. A trigger fires from one place; an action lands in another.
Google address validation triggers
Gleap actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Archive a Ticket
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Connect any two apps with Notis in the middle.
Google address validation and Gleap, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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