Assign Work Through Email Mentions
You get an email from a client mentioning a team member should handle something, or a teammate forwards an email asking someone to follow up. This automation creates the issue and assigns it so the owner knows immediately.
Trigger
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Action
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Why this helps
Emails referencing people and their responsibilities don't automatically land on their plate, so work doesn't get owned and deadlines slip because no one is formally responsible.
- Assign work through natural email mentions instead of manual task creation
- Remove ambiguity about who owns what
- Team members see assigned work in Jira instead of having to infer it from email
Setup
Build it in a few focused steps.
- 1Connect Gmail and Jira to Notis.
- 2Tell Notis: 'When someone is mentioned in an email I receive, create a Jira issue and assign it to them based on the context.'
- 3Set the trigger to 'New Gmail Message Received' and select your notification channel.
- 4Test by forwarding an email that mentions a teammate and verify the assigned task appears.
Questions about this workflow
What if the email mentions multiple people?
Notis can create one shared issue or separate issues per person—you pick.
How does it know what the task is?
It reads the email context and summarizes it. You can refine the prompt to be more specific.
Can it prioritize based on the sender?
Yes, you can tell Notis 'Higher priority if from clients' or similar.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Jira. A trigger fires from one place; an action lands in another.
Gmail triggers
Jira actions
Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
Add Attachment
Uploads and attaches a file to a jira issue.
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Not just Gmail and Jira. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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