Transition Jira Issues Via Email
You get an email saying something's done or ready for review. Instead of opening Jira to change the status, this automation sees the email and transitions the issue automatically, so workflow moves without opening another tool.
Trigger
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Action
Transition Issue
Transitions a jira issue to a different workflow state, with support for transition name lookup and user assignment by email.
Why this helps
Emails contain workflow signals (done, ready, blocked) but you don't capture them in Jira, so status stays stale and your sprint board doesn't reflect reality.
- Workflow signals in emails automatically move issues through Jira states
- Status stays accurate without manual updates
- Reduce tool-switching to update issue states
Setup
Build it in a few focused steps.
- 1Connect Gmail and Jira to Notis.
- 2Tell Notis: 'When I receive an email saying something is done or blocked, transition the related Jira issue to the appropriate state.'
- 3Set the trigger to 'New Gmail Message Received' and choose your notification channel.
- 4Test by sending yourself an email saying an issue is complete and watch it transition in Jira.
Questions about this workflow
How does Notis know which state to transition to?
Keywords in the email (done, complete, blocked, review) map to states. You can teach Notis your state names.
What if there are multiple possible states?
Notis can ask you which one, or you can train it with examples.
Does this work for custom workflows?
Yes, Notis adapts to your workflow and available transitions.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Jira. A trigger fires from one place; an action lands in another.
Gmail triggers
Jira actions
Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
Add Attachment
Uploads and attaches a file to a jira issue.
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Not just Gmail and Jira. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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