Preserve Email Thread Relationships in Jira
You get multiple emails about the same project from different people. This automation creates an issue for each email but links them together, so you see the full web of context instead of isolated tasks.
Trigger
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Action
Link Issues
Links two jira issues using a specified link type with optional comment.
Why this helps
Related emails create separate Jira issues with no connection, so you lose sight of how work relates and have to manually hunt for the common thread.
- Related emails automatically create linked issues so relationships are preserved
- See the full picture of how work connects instead of isolated tasks
- Reduce the need to manually link related work across the system
Setup
Build it in a few focused steps.
- 1Connect Gmail and Jira to Notis.
- 2Tell Notis: 'When I receive multiple emails about the same project or topic, create an issue for each and link them as 'relates to' so I can see them as one effort.'
- 3Set the trigger to 'New Gmail Message Received' and choose your notification channel.
- 4Test by forwarding multiple related emails and verify the linked issues appear.
Questions about this workflow
How does Notis know which emails are related?
It looks for shared keywords, senders, project names, or explicit threading in the email headers.
Can it use different link types?
Yes, you can specify 'blocks,' 'relates to,' or other types based on the relationship.
What if an email belongs to multiple threads?
Notis can create multiple links to show all the connections.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Jira. A trigger fires from one place; an action lands in another.
Gmail triggers
Jira actions
Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
Add Attachment
Uploads and attaches a file to a jira issue.
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Not just Gmail and Jira. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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