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Turn a sent customer email into a timely SMS follow-up

Keep a customer conversation moving across email and SMS without remembering to switch tools.

Trigger

Email Sent

Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.

Action

Send SMS

Tool to send a single sms to a contact. use when you need to deliver a targeted message immediately or schedule it for later.

Why this helps

A customer may need a quick text after an email, but switching apps and tracking who needs a follow-up adds another task to your day.

  • Follow up in the channel that is easiest for the customer to notice.
  • Reduce manual copying between Gmail and Dripcel.
  • Keep the message focused on the conversation you just had.

Setup

Build it in a few focused steps.

  • 1Connect Gmail and Dripcel once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a clear name.
  • 3Tell Notis in one instruction which sent customer emails should prompt an SMS and what the text should say.
  • 4Pick the Gmail Email Sent trigger and choose where run reports should go.
  • 5Test with one real sent email and confirm the intended recipient and SMS.

Questions about this workflow

Does every sent email trigger a text?

You can describe in your instruction which sent emails should prompt a text. Notis runs from the Email Sent event and uses your instruction to decide what to do.

Can Notis send the email's full contents by SMS?

Tell Notis what context or wording to use. Keep the SMS concise and avoid sending sensitive email details unless you explicitly want that.

What if the email has multiple recipients?

Specify how Notis should handle multiple recipients in your instruction, such as following up only with the primary customer. Test with a real example.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Gmail to Dripcel. A trigger fires from one place; an action lands in another.

Gmail triggers

Dripcel actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Delete Contact

Tool to delete a contact by their cell number. use when you need to remove a contact from dripcel after confirming the msisdn.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Dripcel Campaigns

Tool to retrieve a list of all campaigns. use after authenticating when you need to paginate or filter campaigns.

ActionInstant

Email Sent

Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.

TriggerPolling

Get current credit balance

Tool to get current credit balance. use after authenticating and when you need to verify account balance before credit-consuming operations.

ActionInstant

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

TriggerPolling

Get Deliveries

Tool to retrieve a list of deliveries. use when you need to fetch delivered messages optionally filtered by cell or customerid.

ActionInstant

Get email templates

Tool to list all available email templates. use when you need to retrieve available templates before sending email campaigns.

ActionInstant

Get sales

Tool to retrieve a list of all sales. use when you need comprehensive sales data for reporting or analytics.

ActionInstant

Dripcel Post Compliance Send

Tool to check a list of cell numbers against campaign targeting criteria. use when ensuring suppliers comply with your campaign rules before sending messages.

ActionInstant

Search replies based on filters

Tool to search replies based on filters. use when you need to find replies by id, campaign, date range, or content.

ActionInstant

Connect any two apps with Notis in the middle.

Gmail and Dripcel, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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