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Compare incoming feedback with existing research data

Get a useful starting point for triage by looking at related Dovetail data when new feedback arrives.

Trigger

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

Action

List Data

Tool to list data items in dovetail. use when you need to retrieve, filter, sort, or paginate through your workspace data after authentication. supports dovetail filters, sort syntax, and cursor-based pagination.

Why this helps

Each new feedback message can trigger a manual hunt for similar research records.

  • Make related existing research easier to spot.
  • Reduce time spent on repetitive workspace searches.
  • Support more informed feedback triage.

Setup

Build it in a few focused steps.

  • 1Connect Gmail and Dovetail once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a name.
  • 3In one instruction, ask Notis to recognize incoming feedback, list Dovetail data relevant to its content, and summarize likely connections for review.
  • 4Pick New Gmail Message Received as the trigger and choose where run reports go.
  • 5Test with one real feedback email and inspect the returned data.

Questions about this workflow

Will it compare against every kind of Dovetail record?

The list data action retrieves Dovetail data items. Use Magic Search if you want to search across additional workspace content types.

Does a match prove the new feedback is a trend?

No. The workflow surfaces potentially related data. Trend claims require an appropriate baseline and broader evidence.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Gmail to Dovetail. A trigger fires from one place; an action lands in another.

Gmail triggers

Dovetail actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Channel

Tool to create a new channel in dovetail. use after confirming channel details.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Contact

Tool to create a new contact in dovetail. use when you need to register a contact before logging interactions.

ActionInstant

Email Sent

Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.

TriggerPolling

Create Data Point

Tool to create a data point within a channel. use after capturing new content to record and classify it in dovetail.

ActionInstant

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

TriggerPolling

Create Insight

Tool to create a new insight in dovetail. use after synthesizing findings when ready to store them. example: "create insight 'q1 user trends' with body '...' for project 'proj 123'."

ActionInstant

Create Topic

Tool to create a new topic in a channel. use after confirming channel id, title, and optional description.

ActionInstant

Delete Channel

Tool to delete an existing channel. use when you need to remove a channel and move it to the project's trash (restorable for 30 days). confirm the channel id before calling.

ActionInstant

Delete Topic

Tool to delete an existing topic. use when you have confirmed the topic id and want to move it to trash (restorable for 30 days). example: "delete topic with id 123e4567-e89b-12d3-a456-426614174000."

ActionInstant

Get Note

Tool to retrieve details of a specific note. use when you have confirmed the note id and need full note metadata from dovetail.

ActionInstant

Connect any two apps with Notis in the middle.

Gmail and Dovetail, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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