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Find relevant research tags for incoming feedback

Make feedback easier to classify by checking the existing Dovetail tags when an email arrives.

Trigger

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

Action

List Tags

Tool to list all tags in dovetail. use after authenticating with a valid workspace token when you need to retrieve the complete tag list.

Why this helps

Choosing a tag from memory slows down feedback triage and can lead to inconsistent labeling.

  • See existing tags relevant to new feedback.
  • Reduce time spent remembering tag names.
  • Support more consistent research review.

Setup

Build it in a few focused steps.

  • 1Connect Gmail and Dovetail once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a name.
  • 3In one instruction, ask Notis to identify feedback in incoming emails, list Dovetail tags, and suggest relevant existing tags based on the message for review.
  • 4Pick New Gmail Message Received as the trigger and choose where run reports go.
  • 5Test with one real feedback email and review the suggested tags.

Questions about this workflow

Will this apply tags to the feedback automatically?

This workflow lists tags and suggests relevant ones for review. It does not create or apply tags.

What if there is no suitable existing tag?

The workflow can report that none appear relevant. The tag list only includes tags already available in Dovetail.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Gmail to Dovetail. A trigger fires from one place; an action lands in another.

Gmail triggers

Dovetail actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Channel

Tool to create a new channel in dovetail. use after confirming channel details.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Contact

Tool to create a new contact in dovetail. use when you need to register a contact before logging interactions.

ActionInstant

Email Sent

Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.

TriggerPolling

Create Data Point

Tool to create a data point within a channel. use after capturing new content to record and classify it in dovetail.

ActionInstant

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

TriggerPolling

Create Insight

Tool to create a new insight in dovetail. use after synthesizing findings when ready to store them. example: "create insight 'q1 user trends' with body '...' for project 'proj 123'."

ActionInstant

Create Topic

Tool to create a new topic in a channel. use after confirming channel id, title, and optional description.

ActionInstant

Delete Channel

Tool to delete an existing channel. use when you need to remove a channel and move it to the project's trash (restorable for 30 days). confirm the channel id before calling.

ActionInstant

Delete Topic

Tool to delete an existing topic. use when you have confirmed the topic id and want to move it to trash (restorable for 30 days). example: "delete topic with id 123e4567-e89b-12d3-a456-426614174000."

ActionInstant

Get Note

Tool to retrieve details of a specific note. use when you have confirmed the note id and need full note metadata from dovetail.

ActionInstant

Connect any two apps with Notis in the middle.

Gmail and Dovetail, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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