Bring urgent Gmail support requests into Discord
Let Notis spot urgent customer requests in incoming Gmail and put a clear alert where your team can act on it.
Trigger
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Action
Post message to channel
Sends a message to a specified discord channel (text, embeds, stickers, components, attachments); requires `send messages` permission and one of `content`, `embeds`, `sticker ids`, or `attachments`.
Why this helps
Important customer emails can sit unseen while your team is working in Discord or handling other tasks.
- See urgent support requests in a shared Discord channel.
- Reduce inbox monitoring and missed follow-up.
- Keep the original email available for context when responding.
Setup
Build it in a few focused steps.
- 1Connect Gmail and Discordbot once in the Notis portal.
- 2Create an automation in the portal or tell Notis what outcome you want.
- 3Ask Notis to alert your support channel about incoming emails that appear urgent, including the sender and subject when available.
- 4Choose New Gmail Message Received as the trigger, select a report channel, and test with one real example.
Questions about this workflow
Can Notis tell which emails are urgent?
Describe the signs of urgency in your instruction, such as a service outage or a time-sensitive customer issue. Review the first run and adjust the instruction if needed.
Does the Discord alert replace the email?
No. The automation posts an alert in Discord so your team can find and follow up on the email in Gmail.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Discordbot. A trigger fires from one place; an action lands in another.
Gmail triggers
Discordbot actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add recipient to group channel
Adds a user to a discord group direct message (dm) channel.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Update guild member information
Adds a user (who is not already a member) to a guild using their `access token` (which must have `guilds.join` scope), optionally setting nickname, roles, mute/deaf status, or flags.
Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
Assign role to guild member
Assigns a role to a guild member, provided the bot has 'manage roles' permission in the guild and the role to be assigned is hierarchically lower than the bot's highest role.
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Add reaction to message
Adds an emoji reaction from the authenticated user/bot to a specific message in a discord channel; does not return information about existing reactions.
Add or update thread member
Adds a user to a specific, unarchived thread; the user must have access to the thread's parent channel, and for private threads, the bot must already be a member.
Modify guild ban settings
Permanently bans a user from a discord guild, optionally deleting their recent messages (specify deletion period in seconds or days, not both).
Bulk ban users in guild with message deletion option
Bans up to 200 users from a discord guild, optionally deleting their recent messages; the bot must have 'ban members' permission in the guild, and this action is irreversible.
Bulk delete messages in channel
Atomically bulk deletes messages in a discord channel for moderation or maintenance; deletion may not be instantaneous and messages are unrecoverable.
Connect any two apps with Notis in the middle.
Gmail and Discordbot, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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