Keep ticket category reference close to sent guidance
Check the available finding types when you send guidance about categorization.
Trigger
Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
Action
Get Ticket Types
Tool to retrieve available ticket types (findings types) from the DataScope system. Use when you need to access the list of ticket type configurations.
Why this helps
Guidance about how to classify findings can be hard to keep aligned with the current Datascope options.
- Retrieve available ticket type configurations after sending category guidance.
- Keep a current reference near the guidance you sent.
- Cut down on follow-up searches for categorization options.
Setup
Build it in a few focused steps.
- 1Connect Gmail and Datascope once in the Notis portal.
- 2Create an automation in Automations, then choose New Automation.
- 3Ask Notis to retrieve Datascope ticket types after you send guidance about categorizing findings.
- 4Pick the Email Sent trigger and choose where run reports go.
- 5Test with one real sent categorization note.
Questions about this workflow
Can this update the guidance email?
No. It retrieves the available ticket type configurations for the run report.
Does this provide all types?
It retrieves available ticket types from Datascope.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Datascope. A trigger fires from one place; an action lands in another.
Gmail triggers
Datascope actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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Tool to retrieve last answers from Datascope forms (limit 200 per request). Use when you need to fetch form submissions with optional filtering by form, user, date range, or location. Supports pagination via offset parameter for retrieving additional batches.
Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
Get All Answers With Metadata
Tool to retrieve all answers with metadata from the DataScope platform. Returns up to 600 form answers with form metadata, user information, timestamps, and GPS coordinates. Use when you need to fetch submission data with filtering options by form, user, date range, or location.
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
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Tool to retrieve the last 5 tickets (findings) from the DataScope system. Use when you need to view recent tickets or findings.
Get List Element
Tool to retrieve a specific element from a metadata list by type and ID. Use when you need to fetch detailed information about a specific list element such as locations, products, or other metadata objects.
Get Ticket Types
Tool to retrieve available ticket types (findings types) from the DataScope system. Use when you need to access the list of ticket type configurations.
Connect any two apps with Notis in the middle.
Gmail and Datascope, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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