Turn incident report emails into Datadog events
When a production issue lands in your inbox, capture it in Datadog while the details are still easy to find.
Trigger
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Action
Create event
Creates a new event in datadog. events are useful for tracking deployments, outages, configuration changes, and other important occurrences.
Why this helps
Incident details arrive by email and get lost between the inbox, incident channel, and monitoring tools.
- Create a Datadog event for each relevant incoming incident report.
- Keep the email subject and available context with the event.
- Reduce manual copying during incident response.
Setup
Build it in a few focused steps.
- 1Connect Gmail and Datadog once in the Notis portal.
- 2Create an automation and describe the incident report outcome in one plain-language instruction.
- 3Pick New Gmail Message Received as the trigger.
- 4Choose where Notis should send run reports.
- 5Test with one real incident report email.
Questions about this workflow
Will every incoming email create an event?
Tell Notis to create events only for emails that describe production incidents. Notis can use the email content it receives to assess relevance.
What if the email does not include enough incident detail?
Ask Notis to include the available context and flag missing details in the event or run report.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Datadog. A trigger fires from one place; an action lands in another.
Gmail triggers
Datadog actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Dashboard
Create a dashboard in datadog. dashboards provide customizable visualizations for monitoring your infrastructure, applications, and business metrics in a unified view.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create downtime
Creates a new downtime in datadog to suppress alerts during maintenance windows or planned outages. useful for preventing false alarms during deployments or maintenance.
Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
Create event
Creates a new event in datadog. events are useful for tracking deployments, outages, configuration changes, and other important occurrences.
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Create monitor
Creates a new datadog monitor to track metrics, logs, or other data sources with configurable alerting thresholds and notifications.
Create SLO
Create a service level objective (slo) in datadog. slos help you define and track reliability targets for your services, enabling data-driven decisions about service quality and reliability investments.
Create Synthetic API Test
Create a synthetic api test in datadog. creates a new synthetic api test that continuously monitors api endpoints from multiple locations worldwide. useful for proactive monitoring of api uptime, performance, and functionality.
Create Webhook
Create a webhook in datadog. webhooks enable you to receive notifications from datadog monitors and alerts to external services and applications.
Delete Dashboard
Delete a dashboard in datadog. permanently removes a dashboard from your organization. this action cannot be undone. use with caution.
Connect any two apps with Notis in the middle.
Gmail and Datadog, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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