Track customer feedback from Gmail in Databox
Keep customer feedback visible. Ask Notis to recognize the feedback in new Gmail messages and record the useful details in Databox.
Trigger
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Action
Push Data to Dataset (V1)
Tool to push data points to a Databox dataset using the v1 API. Use when you need to ingest data records into a specific dataset by providing the dataset ID and an array of records matching the dataset schema.
Why this helps
Customer feedback is easy to lose in a crowded inbox, making themes and follow-up hard to track.
- Capture feedback without manually copying email details.
- Keep feedback records available for dashboard analysis.
- Reduce the chance that useful customer comments disappear in the inbox.
Setup
Build it in a few focused steps.
- 1Connect Gmail and Databox once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis in one instruction how to identify customer feedback and push useful records to the intended Databox dataset.
- 4Choose the New Gmail Message Received trigger and select where run reports should go.
- 5Test with one real feedback email and review the ingestion result.
Questions about this workflow
Does this workflow analyze every incoming email?
The automation can be instructed to look for customer feedback in incoming Gmail messages. The prompt should describe the feedback you want captured.
What does Databox need before records can be pushed?
The destination dataset must already exist, and the records need to match its schema.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Databox. A trigger fires from one place; an action lands in another.
Gmail triggers
Databox actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Dataset
Tool to create a new dataset in Databox data source. Use when you need to initialize a dataset with a title, data source ID, and primary keys for unique record identification.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Data Source
Tool to create a new data source in Databox. Use when you need to create a logical container for datasets within a Databox account. Requires accountId, title, and timezone parameters.
Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
Delete Dataset
Tool to delete a dataset by ID in Databox. Use when you need to permanently remove a dataset. This operation is irreversible.
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Delete Data Source
Tool to delete a data source by ID in Databox. Use when you need to permanently remove a data source. This operation is irreversible and will delete all associated datasets.
Get Dataset Ingestion Status
Tool to check the status of a specific data ingestion for a dataset. Use when you need to verify whether a data ingestion was successful by providing the dataset ID and ingestion ID returned from the initial POST request.
List Accounts
Tool to retrieve all Databox accounts accessible to the authenticated user. Use to identify account IDs required for subsequent API operations like data source creation.
Push Data to Dataset (V1)
Tool to push data points to a Databox dataset using the v1 API. Use when you need to ingest data records into a specific dataset by providing the dataset ID and an array of records matching the dataset schema.
Connect any two apps with Notis in the middle.
Gmail and Databox, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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