Keep customer feedback with the Dart work it informs
Put useful customer feedback beside the task it can help shape.
Trigger
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Action
Add Task Comment
Tool to create a new comment on a DART task. Use when you need to add feedback, notes, or discussion to a specific task. Supports markdown formatting and threaded replies via parentId.
Why this helps
Customer feedback can be separated from the task or decision it should inform.
- Keep feedback near related work
- Preserve customer context for the team
- Reduce manual transfer from inbox to task
Setup
Build it in a few focused steps.
- 1Connect Gmail and Dart once in the Notis portal.
- 2Create an automation in the portal or tell Notis in plain language.
- 3Ask Notis to find the related Dart task and add a concise comment when a new email contains relevant customer feedback, preserving the useful context.
- 4Choose the New Gmail Message Received trigger.
- 5Choose where run reports go, then test with one real feedback email and a known task.
Questions about this workflow
What if the feedback does not match an existing task?
Tell Notis to skip the comment and report when it cannot identify a related task. This workflow does not create a task for unmatched feedback.
Can the comment include the customer's words?
Ask Notis to preserve the relevant feedback and context in the comment.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Dart. A trigger fires from one place; an action lands in another.
Gmail triggers
Dart actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Task Comment
Tool to create a new comment on a DART task. Use when you need to add feedback, notes, or discussion to a specific task. Supports markdown formatting and threaded replies via parentId.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Task Time Tracking
Tool to add a time tracking entry to a DART task. Use when you need to record time spent on a specific task. The finishedAt timestamp must be after startedAt.
Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
Create Doc
Tool to create a new doc in Dart. Use when you need to record a new document that the user intends to write down. By default, the created doc will be in the Docs folder unless a specific folder is specified.
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Create Task
Tool to create a new task in DART with title and optional metadata. Use when you need to add a task to a workspace.
Delete Doc
Tool to move an existing doc to the trash where it can be recovered if needed. Use when you need to delete a doc without permanently removing it.
Delete Task
Tool to delete an existing task in Dart by moving it to trash. Use when a task needs to be removed but can be recovered later.
Get User Space Configuration
Tool to retrieve workspace configuration including dartboards, folders, types, statuses, and more. Use when you need to understand available options in the workspace.
Get Doc
Tool to retrieve an existing doc with metadata and content. Use when you need to access a specific document's details including title, folder, and text content.
Connect any two apps with Notis in the middle.
Gmail and Dart, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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