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Turn customer praise into team recognition

Make specific customer appreciation visible with a timely Dailybot kudos.

Trigger

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

Action

Give Kudos to Users

This tool allows giving kudos to one or multiple users in dailybot. kudos can be given either on behalf of dailybot or the api key owner.

Why this helps

Kind words from customers can be forgotten in an inbox before the person who helped gets recognized.

  • Recognize a team member when the email clearly names them.
  • Include the customer's specific praise as context for the kudos.
  • Make positive feedback easier to notice and share.

Setup

Build it in a few focused steps.

  • 1Connect Gmail and Dailybot once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis to create it from any channel.
  • 3In one instruction, describe which customer praise qualifies and how to identify the matching Dailybot user; ask Notis to skip unclear matches.
  • 4Pick the New Gmail Message Received trigger and choose where run reports go.
  • 5Test with one real customer praise email and confirm the recipient.

Questions about this workflow

What happens if the customer does not name the person?

Ask Notis to give kudos only when the recipient is clear, and skip ambiguous cases.

Can kudos be given to more than one person?

The Dailybot action supports one or multiple users. Your instruction can describe how to handle clearly credited collaborators.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Gmail to Dailybot. A trigger fires from one place; an action lands in another.

Gmail triggers

Dailybot actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Find User by UUID

This tool allows you to find and retrieve information about a specific user in dailybot. it uses the provided user uuid to lookup the user and returns detailed information including the user's uuid, full name, image, username, occupation, birth date, chat platform data, and organization details.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Find Workflow by Name

This tool allows users to find a specific workflow within dailybot by providing the workflow name. it returns detailed information including the workflow id, workflow name, workflow status, workflow type, created at, and updated at. it is especially useful to locate a workflow before running or modifying it.

ActionInstant

Email Sent

Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.

TriggerPolling

Get All Users

This tool retrieves a list of all users within the organization from dailybot. it doesn't require any input parameters other than authentication. the returned json contains user details including uuid, active status, full name, and organizational data.

ActionInstant

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

TriggerPolling

Get Workflows List

This tool retrieves a list of all workflows that the authenticated user has access to in dailybot. it can be executed independently with only the authentication required, and it supports optional pagination parameters (page, per page) to refine the response.

ActionInstant

Give Kudos to Users

This tool allows giving kudos to one or multiple users in dailybot. kudos can be given either on behalf of dailybot or the api key owner.

ActionInstant

Send Message

This tool allows sending a message through dailybot to either specific users or channels/rooms. the message can include markdown formatting.

ActionInstant

Connect any two apps with Notis in the middle.

Gmail and Dailybot, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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