Add Cults download context to support emails
When a support question arrives, have Notis check relevant Cults download history and bring back context for your response.
Trigger
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Action
Cults GraphQL POST
Tool to execute a GraphQL operation against the Cults API. Use when you need to fetch or mutate data via the Cults GraphQL endpoint.
Why this helps
It takes time to reconstruct what was downloaded when a support message lacks the details you need.
- Find relevant download history for an incoming question.
- Prepare a context summary before you respond.
- Reduce manual searching across support and marketplace records.
Setup
Build it in a few focused steps.
- 1Connect Gmail and Cults once in the Notis portal.
- 2Create an automation for enriching support emails with download history.
- 3Tell Notis to identify relevant model or account details in new support messages, query available Cults download history, and summarize matches or missing information.
- 4Pick the New Gmail Message Received trigger and choose where run reports go.
- 5Test with one support email that includes enough identifying context.
Questions about this workflow
Will every email produce a download history match?
No. A match depends on the details in the email and the data Cults returns. Notis can report when the information is insufficient.
Does it change download records?
No. This workflow checks and summarizes history only.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Cults. A trigger fires from one place; an action lands in another.
Gmail triggers
Cults actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Approved Origins
Tool to retrieve approved sharing origins from Cults. Use when you need to infer the allowed domains for the Share on Create action. Use after authenticating with Cults.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cults GraphQL POST
Tool to execute a GraphQL operation against the Cults API. Use when you need to fetch or mutate data via the Cults GraphQL endpoint.
Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
Share on Create (FR)
Tool to prefill a new creation on Cults (French locale). Use when you need to generate a one-click share link for a 3D file. Use after your site is approved by Cults.
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Connect any two apps with Notis in the middle.
Gmail and Cults, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Cults.