Keep your Conveyor knowledge base ready for customer reviews
Ask Notis to gather your Conveyor knowledge base questions on a schedule, so you can review what is covered and what needs attention.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get Knowledge Base Questions
Tool to retrieve knowledge base questions. Use when you need to fetch all questions from the Conveyor knowledge base.
Why this helps
Knowledge base gaps often show up when you are already responding to a customer questionnaire under time pressure.
- Build a repeatable review habit for knowledge content.
- See the returned question set in one concise report.
- Make gaps visible before they slow a customer review.
Setup
Build it in a few focused steps.
- 1Connect Conveyor once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis in plain language from any channel.
- 3In one instruction, ask Notis to retrieve Conveyor knowledge base questions and summarize the returned questions for a regular content review.
- 4Pick a recurring schedule as the trigger and choose where run reports go.
- 5Test with one run and refine the summary instruction based on the returned questions.
Questions about this workflow
Does this determine which answers are missing?
The action retrieves questions. Whether answers or completeness data are returned is not specified, so any gap criteria or missing baseline must be supplied or reviewed manually.
Can it update the knowledge base?
No. The listed action retrieves questions but does not edit knowledge base content.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Conveyor. A trigger fires from one place; an action lands in another.
Gmail triggers
Conveyor actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Connect any two apps with Notis in the middle.
Gmail and Conveyor, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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