Keep customer stories accessible to your team
Preserve useful customer outcomes in a shared post your team can reference in future work.
Trigger
Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
Action
Create Blogpost
Tool to create a new confluence blog post. use when you need to publish content in a specific space.
Why this helps
Customer stories are shared in email but are difficult to find when preparing later conversations.
- Keep customer context in a shared location.
- Make outcomes easier to reference later.
- Reduce time spent searching email for examples.
Setup
Build it in a few focused steps.
- 1Connect Gmail and Confluence once in the Notis portal.
- 2Create an automation in Notis and give it a name.
- 3Describe how to recognize an appropriate customer story and create a concise blog post from stated details.
- 4Choose the Email Sent trigger and a channel for run reports.
- 5Test with one real sent story and review the post.
Questions about this workflow
Can it add customer details that are not in the email?
No. Ask it to use only the information available and leave missing details out.
How do I keep private details out?
Describe what information should be omitted in your instruction and verify the test post before relying on it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Confluence. A trigger fires from one place; an action lands in another.
Gmail triggers
Confluence actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Content Label
Tool to add labels to a piece of content. use after obtaining the content id to tag pages or blog posts with metadata labels.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Space by ID
Tool to retrieve a confluence space by its id. use when you need detailed metadata of a specific space.
Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
Create Blogpost
Tool to create a new confluence blog post. use when you need to publish content in a specific space.
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Create Blogpost Property
Tool to create a property on a specified blog post. use when you need to add custom metadata to a blog post.
Create Whiteboard Property
Tool to create a new content property on a whiteboard. use when you need to attach custom metadata to a confluence whiteboard.
Create Page
Tool to create a new confluence page in a specified space. use when you need to create new documentation or content.
Create Page Property
Tool to create a property on a confluence page. use when you need to add custom metadata or settings to a page.
Create Private Space
Tool to create a private confluence space. use when you need an isolated workspace viewable only by its creator.
Connect any two apps with Notis in the middle.
Gmail and Confluence, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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