Turn Order Change Emails into Cloudcart Updates
Handle straightforward order edits from your inbox and keep the change request with the order workflow.
Trigger
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Action
Update Order
Tool to update an existing order. use when you need to modify order details after creation (e.g., change status or addresses). provide only the fields you wish to change.
Why this helps
Order change requests can get buried while you switch between customer email and your store admin.
- Reduce manual copying between Gmail and Cloudcart.
- Keep requested changes tied to the existing order.
- Leave ambiguous requests for review instead of guessing.
Setup
Build it in a few focused steps.
- 1Connect Gmail and Cloudcart once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis to find the order ID and requested editable details in each new email, update only clearly specified fields in Cloudcart, and report anything ambiguous without changing it.
- 4Pick New Gmail Message Received as the trigger and choose where run reports should go.
- 5Test with one real order change email and review the result.
Questions about this workflow
What should the customer email include?
It should identify the Cloudcart order and state the requested change clearly. Notis should leave requests without enough information for review.
Will this change every order mentioned in a thread?
Describe in the instruction how Notis should handle the new message. Have it update only a clearly identified matching order and report uncertainty.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Cloudcart. A trigger fires from one place; an action lands in another.
Gmail triggers
Cloudcart actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add to Cart
Tool to add an item to the cart. use after confirming a product selection with desired quantity.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Clear Cart
Tool to remove all items from the specified cart. use when you need to empty the cart before adding new items or starting over.
Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
Create Category
Tool to create a new category. use when you need to add organizational structure to your product catalog.
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Create Customer
Tool to create a new customer in cloudcart. use when you need to register a new customer profile. provide validated customer details (name, email, and password).
Create Order
Tool to create a new order. use after assembling customer id, cart items, and optional addresses/payment info.
Create Product
Tool to create a new product. use when you have all details and want to add it to cloudcart.
Create Variant
Tool to create a new product variant for a given product. use when you need to add a variant with specific sku, price, and options.
Create Variant Option
Tool to create a new variant option for a specific product variant. use when you need to add an option (e.g., 'large') with an optional price adjustment to an existing variant.
Connect any two apps with Notis in the middle.
Gmail and Cloudcart, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Cloudcart.