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Turn new Gmail inquiries into Chaser customer records

Capture promising customer details from incoming email and keep them ready for invoice follow-up in Chaser.

Trigger

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

Action

Create Customer

Tool to create a new customer record in chaser. use after obtaining basic auth credentials.

Why this helps

Manually moving customer details from an email into Chaser creates extra work and can leave a new relationship untracked.

  • Reduce repeated data entry from sales and billing inquiries.
  • Check existing Chaser customers before creating a record.
  • Keep customer intake moving while you focus on other work.

Setup

Build it in a few focused steps.

  • 1Connect Gmail and Chaser once in the Notis portal.
  • 2Create an automation in Automations, New Automation, with a name and prompt.
  • 3In one instruction, ask Notis to review new emails for customer details, check existing Chaser customers, and create a customer only when the information is sufficient.
  • 4Pick the New Gmail Message Received trigger and choose where run reports should go.
  • 5Test with one real inquiry and review the result.

Questions about this workflow

Will every incoming email create a Chaser customer?

The instruction can limit creation to messages that contain relevant customer information and are not already represented in Chaser.

What if an email does not include enough details?

Ask Notis to skip creating the record and report which details are missing, so you can decide what to do next.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Gmail to Chaser. A trigger fires from one place; an action lands in another.

Gmail triggers

Chaser actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Invoice

Tool to create a new invoice record in the organization. use after ensuring the customer exists in chaser.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Credit Notes

Tool to retrieve a list of credit notes. use after authenticating this detail.

ActionInstant

Email Sent

Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.

TriggerPolling

Get Customer by ID

Tool to retrieve details for a specific customer by their external (source system) id. use after obtaining the external id when you need specific customer information.

ActionInstant

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

TriggerPolling

Get Customers

Tool to retrieve a list of all customers associated with the organization. use when you need to display or process complete customer contact and status information.

ActionInstant

Get Organization

Tool to retrieve information about the connected organizations. use when you need organization ids, currency, timezone, or legal details before other operations.

ActionInstant

Create Credit Note

Tool to create a new credit note record in the organization. use after confirming invoice adjustments.

ActionInstant

Create Customer

Tool to create a new customer record in chaser. use after obtaining basic auth credentials.

ActionInstant

Update Customer

Tool to update an existing customer's information using their unique externalid. use after confirming the customer's externalid. e.g., "update contactemailaddress for externalid cust abc123."

ActionInstant

Connect any two apps with Notis in the middle.

Gmail and Chaser, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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