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See the team behind an organisation's email

When an organisation gets in touch, look up its Capsule CRM record and the employees linked to it in one run.

Trigger

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

Action

List Organisation Employees

Tool to list employees linked to a specific organisation (party). use when you need to retrieve all employees under a given organisation.

Why this helps

A message from an organisation can leave you unsure who else is involved or who owns the relationship.

  • See linked employees for a known Capsule CRM organisation.
  • Get more relationship context from an incoming email.
  • Avoid manually navigating the organisation record.

Setup

Build it in a few focused steps.

  • 1Connect Gmail and Capsule CRM once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a name.
  • 3Tell Notis to identify the organisation in an incoming message, find the matching Capsule CRM party, and list employees linked to that organisation when a match is clear.
  • 4Pick the New Gmail Message Received trigger and choose where run reports should go.
  • 5Test with one real message from a known organisation and check the employee list.

Questions about this workflow

Will it find an organisation from any email address?

It can use the message context to search for a clear Capsule CRM organisation match. Ask Notis to flag uncertain matches for review.

What if no employees are linked?

The report can state that no linked employees were returned, so you know the organisation record may need attention.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Gmail to Capsule crm. A trigger fires from one place; an action lands in another.

Gmail triggers

Capsule crm actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Capsule CRM Party

Tool to create a party in capsule crm. use when you have collected a person's or organisation's details and need to add a new record.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete Party

Tool to fully delete a specific party (person or organisation) from capsule crm. use when you need to completely remove a party after confirming no active references remain.

ActionInstant

Email Sent

Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.

TriggerPolling

List Deleted Opportunities

Tool to list opportunities deleted or restricted since a given date. use when you need to identify recently deleted or restricted opportunities.

ActionInstant

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

TriggerPolling

List deleted parties

Tool to retrieve parties deleted since a given date. use when you need to sync deletions.

ActionInstant

List Entries By Date

Tool to list notes, emails, and completed party tasks in descending order by entry date. use when you need the most recent entries first after authenticating.

ActionInstant

List Organisation Employees

Tool to list employees linked to a specific organisation (party). use when you need to retrieve all employees under a given organisation.

ActionInstant

List Parties

Tool to list all parties (contacts) on the account. use when you need to fetch contacts with optional filters or embed additional related data.

ActionInstant

List Projects

Tool to list projects (cases) from capsule crm. use when you need a paginated or filtered view of projects.

ActionInstant

Connect any two apps with Notis in the middle.

Gmail and Capsule crm, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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