Keep new reports connected to known issues
Add fresh examples to the existing issue so your team can see who else is affected.
Trigger
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Action
Create Comment
Tool to add a new comment to a task. use when you need to record discussion or feedback on an existing task.
Why this helps
Related reports can be split across email and BugHerd, hiding how often an issue occurs.
- Keep related reports on one task discussion.
- Make new examples visible without creating avoidable duplicates.
- Reduce manual cross-checking during triage.
Setup
Build it in a few focused steps.
- 1Connect Gmail and BugHerd once in the Notis portal.
- 2Create an automation in Automations, New Automation, with a name and prompt.
- 3Tell Notis to look for an existing BugHerd task matching an incoming issue and comment with the new report details when the match is clear.
- 4Pick the New Gmail Message Received trigger and choose where run reports go.
- 5Test with one real report for a known issue.
Questions about this workflow
Can Notis always detect a duplicate?
Matching depends on the information available in the email and BugHerd task. Tell Notis to flag uncertain matches rather than attach a report to a guess.
What happens when no matching task exists?
This workflow adds comments to existing tasks. You can define a separate create-task workflow for new issues.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Bugherd. A trigger fires from one place; an action lands in another.
Gmail triggers
Bugherd actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Guest to Project
Tool to add a guest (client) to a project. use when you want to add an existing client by id or invite a new client by email.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Member to Project
Tool to add a member to a project in bugherd. use when you need to add an existing user to a specific project.
Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
Create Attachment
Tool to add a new attachment to a task using an existing url. use when you have project and task ids and the external file url ready.
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Create Column
Tool to create a new column in a project. use when you need to add a custom workflow column after identifying the project id.
Create Comment
Tool to add a new comment to a task. use when you need to record discussion or feedback on an existing task.
Create Project
Tool to create a new project. use when you need to initialize a project after gathering its name and url. example: "create a new project named 'my website' with url 'http://www.example.com'."
Create Task
Tool to add a new task in a project. use when you have the project id and full task details ready.
Create Webhook
Tool to create a new webhook for real-time event notifications. use when you need to configure a callback endpoint for task or comment events. example: "create a webhook for 'task create' events to be sent to 'https://example.com/webhook'."
Connect any two apps with Notis in the middle.
Gmail and Bugherd, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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