Capture device context from emailed bug reports
Keep the browser and device details with the issue so investigation can start with better context.
Trigger
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Action
Create Task
Tool to add a new task in a project. use when you have the project id and full task details ready.
Why this helps
Environment details in email are easily separated from the issue they explain.
- Preserve environment details supplied by the reporter.
- Make investigation context easier to scan.
- Avoid copying browser and device notes by hand.
Setup
Build it in a few focused steps.
- 1Connect Gmail and BugHerd once in the Notis portal.
- 2Create an automation in Automations, New Automation, with a name and prompt.
- 3Tell Notis to create a task for incoming bug reports and include browser, device, or operating system details only when the email supplies them.
- 4Pick the New Gmail Message Received trigger and choose where run reports go.
- 5Test with one real report that includes environment details.
Questions about this workflow
Will this detect browser details that are not in the email?
No. The task can include details supplied in the email. Ask Notis to flag missing environment information if it is needed.
Can the task include the reported behavior too?
Yes. Include the behavior and any other relevant details in your instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Bugherd. A trigger fires from one place; an action lands in another.
Gmail triggers
Bugherd actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
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Create Task
Tool to add a new task in a project. use when you have the project id and full task details ready.
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Tool to create a new webhook for real-time event notifications. use when you need to configure a callback endpoint for task or comment events. example: "create a webhook for 'task create' events to be sent to 'https://example.com/webhook'."
Connect any two apps with Notis in the middle.
Gmail and Bugherd, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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