Give Support Requests a Home in Bubble
Capture the request and its email context so you can get back to solving the issue without hunting through threads.
Trigger
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Action
Create Thing
Tool to create a new Thing. Use when providing a complete JSON payload to add a new record.
Why this helps
Support messages mixed into a general inbox make it easy to lose track of unresolved customer needs.
- Move support requests into a place you can review.
- Keep useful details alongside each issue.
- Reduce repeated inbox searches.
Setup
Build it in a few focused steps.
- 1Connect Gmail and Bubble once in the Notis portal.
- 2Create an automation by telling Notis how to identify support requests and what to save as a Bubble record.
- 3Pick New Gmail Message Received as the trigger.
- 4Choose where run reports should go, then test with one actual support request.
Questions about this workflow
Can this assign a request to a teammate?
The listed Bubble action creates a Thing. Ask Notis to include assignment details only if your Bubble data type and available information support them.
What if a message is not a support request?
Describe the messages to capture in your instruction and test with representative mail so the behavior matches your process.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Bubble. A trigger fires from one place; an action lands in another.
Gmail triggers
Bubble actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Create Things
Tool to bulk create multiple Things in Bubble via newline-separated JSON. Use when you need to insert many records at once. Must have Create via API permission.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Thing
Tool to create a new Thing. Use when providing a complete JSON payload to add a new record.
Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
Delete Thing By ID
Tool to delete a Bubble Thing by its unique ID. Use when you need to remove a specific record via the Bubble Data API.
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Get Thing By ID
Retrieves a single Thing (record) from a Bubble Data Type by its unique ID. This is a read-only operation that fetches complete details of a specific record. The response includes all custom fields defined in the Data Type, plus standard Bubble fields (_id, created_by, created_date, modified_date). Use when you need to: - Fetch details of a specific record you know the ID of - Verify a record exists - Get the latest field values for a Thing Note: Requires the Data API to be enabled in your Bubble app settings and the specific Data Type to be exposed via the API.
Patch Thing By ID
Tool to modify selected fields on a Thing by its unique ID. Use after confirming the Thing exists.
Replace Thing by ID
Tool to replace all editable fields on a Thing by its Unique ID. Use when you need a full overwrite of a Thing's fields and reset omitted fields to default.
Download File
Tool to download a file given its URL. Use when you need to retrieve file content and obtain an s3key for subsequent upload tests.
Create Temp File
Tool to upload bytes as a temporary file to Cloudflare R2 and return an S3 key. Use when you need a short-lived file reference before persisting it in a Thing.
Connect any two apps with Notis in the middle.
Gmail and Bubble, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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