Check bot issues when support needs attention
New support email in Gmail? Get a focused view of Botpress issues to help decide what needs a closer look.
Trigger
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Action
LIST_BOT_ISSUES
Tool to list issues associated with a specific bot. use when you need to discover errors or configuration problems tied to a bot, optionally paginating through results.
Why this helps
Support emails and bot errors live in separate places, making it easy to miss a configuration problem while replying to a customer.
- See Botpress issues alongside a fresh support signal.
- Reduce manual context switching during support triage.
- Get a report that helps you decide whether an issue needs investigation.
Setup
Build it in a few focused steps.
- 1Connect Gmail and Botpress once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3In one instruction, ask Notis to review issues for the Botpress bot you specify and report relevant results when a new support email arrives.
- 4Pick the Gmail New Gmail Message Received Trigger and choose where run reports should go.
- 5Test with one real support email and review the report.
Questions about this workflow
Does this workflow automatically know which Botpress bot the email concerns?
No. Name the bot or provide a clear way to identify it in your instruction. The listed Gmail trigger only provides new-message notification context.
Will it fix Botpress issues?
No. The available Botpress action lists issues. The workflow can summarize findings for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Botpress. A trigger fires from one place; an action lands in another.
Gmail triggers
Botpress actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete File
Tool to delete a file by its id or key. use after confirming the file exists.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Account
Tool to get details of the authenticated account. use after confirming valid credentials.
Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
LIST_BOT_ISSUES
Tool to list issues associated with a specific bot. use when you need to discover errors or configuration problems tied to a bot, optionally paginating through results.
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
LIST_CONVERSATIONS
Tool to list all conversations. use when you need to retrieve and page through chat threads.
LIST_FILE_TAGS
Tool to list all tags used across all bot files. use when you need to retrieve or display file tag metadata; supports pagination via nexttoken.
LIST_FILE_TAG_VALUES
Tool to list all values for a given file tag across all files. use after determining the tag name; supports pagination via nexttoken.
LIST_PUBLIC_WORKSPACES
Tool to retrieve a list of public workspaces. use when browsing publicly available workspaces before selection.
LIST_WORKSPACES
Tool to retrieve a list of workspaces. use when you need to list and page through your botpress workspaces, optionally filtering by handle.
Connect any two apps with Notis in the middle.
Gmail and Botpress, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Botpress.