Reply to customer inquiries with a WhatsApp template
Move a new inquiry toward a consistent customer reply without losing it in your inbox.
Trigger
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Action
Send WhatsApp Template Message
Tool to forward/send a WhatsApp template message via Botbaba. Use after copying the full message JSON from the Template UI.
Why this helps
Important inquiries can sit in Gmail while you switch tools to find and send an approved WhatsApp template.
- Reduce inbox-to-chat app switching.
- Use a consistent, approved template for customer follow-up.
- Keep new inquiries moving through a clear response process.
Setup
Build it in a few focused steps.
- 1Connect Gmail and Botbaba once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to use a new Gmail message to send the appropriate approved WhatsApp template through Botbaba.
- 4Pick New Gmail Message Received as the trigger and choose where run reports should go.
- 5Test with one real inquiry and provide the full message JSON copied from the Template UI.
Questions about this workflow
What starts this automation?
A new message received in the connected Gmail account starts it.
What does Botbaba need to send the template?
The Send WhatsApp Template Message action requires the full message JSON copied from the Template UI. Make sure Notis has the required template content and recipient details.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Botbaba. A trigger fires from one place; an action lands in another.
Gmail triggers
Botbaba actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Shopify Cart Creation Simulator
Tool to simulate a Shopify cart creation webhook payload. Use when generating test payloads for BOTBABA_CART_CREATION_SHOPIFY_WEBHOOK.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cart Creation Shopify Webhook
Tool to receive Shopify Cart Creation webhooks. Use when configuring Shopify webhook for Cart Creation events and forwarding the payload to Botbaba. Must be called upon receiving Shopify payload.
Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
Cart Update Shopify Webhook
Tool to forward Shopify cart update events to BotBaba. Use when processing Shopify Cart Update webhook after configuring the webhook in your store.
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Shopify Checkout Creation Webhook Receiver
Tool to receive Shopify checkout creation webhook events. Use when configuring your Shopify store to notify BotBaba of checkout creation events.
Checkout Update Shopify Webhook
Tool to forward Shopify checkout/update events to Botbaba. Use when handling Shopify checkout update notifications.
Delete a broadcast campaign
Tool to delete a broadcast campaign. Use when you need to permanently remove a Botbaba broadcast by its ID after confirming it exists.
Delete Contact
Tool to delete a contact. Use when you have the contact ID and want to remove it from Botbaba.
Delete a conversation flow
Tool to delete a conversation flow. Use when you need to permanently remove a Botbaba flow by its ID after confirming it exists.
Connect any two apps with Notis in the middle.
Gmail and Botbaba, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Botbaba.