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Add Botbaba contact context to Gmail requests

See the Botbaba contact record while handling a request that arrived in Gmail.

Trigger

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

Action

Get BotBaba Contact

Tool to fetch a BotBaba contact by its ID. Use when you need to retrieve the full details of a contact after creation or update.

Why this helps

A request can arrive without the contact context you need, leading to manual searches and slower replies.

  • Bring contact details into the request review.
  • Reduce manual searching in Botbaba.
  • Support more informed customer follow-up.

Setup

Build it in a few focused steps.

  • 1Connect Gmail and Botbaba once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it for contact context.
  • 3Tell Notis to retrieve the Botbaba contact record for a contact-related Gmail request when the Botbaba contact ID is provided.
  • 4Pick New Gmail Message Received as the trigger and choose where run reports should go.
  • 5Test with a real request that includes a known contact ID.

Questions about this workflow

Can a Gmail sender address be used instead of a Botbaba contact ID?

The listed Get BotBaba Contact action fetches a contact by ID. The Gmail trigger does not provide a Botbaba ID, so include it in the message or ensure it is otherwise available.

Will this update the contact?

No. Get BotBaba Contact retrieves the record for context.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Gmail to Botbaba. A trigger fires from one place; an action lands in another.

Gmail triggers

Botbaba actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Shopify Cart Creation Simulator

Tool to simulate a Shopify cart creation webhook payload. Use when generating test payloads for BOTBABA_CART_CREATION_SHOPIFY_WEBHOOK.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Cart Creation Shopify Webhook

Tool to receive Shopify Cart Creation webhooks. Use when configuring Shopify webhook for Cart Creation events and forwarding the payload to Botbaba. Must be called upon receiving Shopify payload.

ActionInstant

Email Sent

Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.

TriggerPolling

Cart Update Shopify Webhook

Tool to forward Shopify cart update events to BotBaba. Use when processing Shopify Cart Update webhook after configuring the webhook in your store.

ActionInstant

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

TriggerPolling

Shopify Checkout Creation Webhook Receiver

Tool to receive Shopify checkout creation webhook events. Use when configuring your Shopify store to notify BotBaba of checkout creation events.

ActionInstant

Checkout Update Shopify Webhook

Tool to forward Shopify checkout/update events to Botbaba. Use when handling Shopify checkout update notifications.

ActionInstant

Delete a broadcast campaign

Tool to delete a broadcast campaign. Use when you need to permanently remove a Botbaba broadcast by its ID after confirming it exists.

ActionInstant

Delete Contact

Tool to delete a contact. Use when you have the contact ID and want to remove it from Botbaba.

ActionInstant

Delete a conversation flow

Tool to delete a conversation flow. Use when you need to permanently remove a Botbaba flow by its ID after confirming it exists.

ActionInstant

Connect any two apps with Notis in the middle.

Gmail and Botbaba, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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